Saturday, September 11, 2010

Sprred Makes Publishing Web Content Quick and Easy

Sprred Makes Publishing Content Quick and Easy.Sprred is an quick and easy way of publishing content across the web. You can add text and links as well as upload photos and videos. You’ll then get your own Sprred page that you can name yourself. On your page you’ll have separate tabs for each type of content and a homepage that shows your content in a timeline format.

The site is broken down as follows.

Home

Here you’ll find the dashboard where you can manage and publish content. You can also update your name and Sprred title from here as well as connect your Facebook and/or Twitter accounts.

Sprred homepage dashboard.

Manage

This is where you can manage your content: blog posts, photos, videos, links. You’ll be able to delete and edit content. If you add text, you will have a separate tab for it on your Sprred page; the same goes for photos, videos and links. Note: The tab will only show if you have added that type of content to your account.

Profile

You will have both a personal and professional profile. The personal profiles shows basis info like gender, birthdate, bio and interests. The professional profile is where you can enter education and work info. Both profiles can be viewed on your Sprred page under the info tab.

Settings

Here you can edit your account settings and also setup your autoposting accounts (Facebook and/or Twitter).

Sprred rich text editor.

Quick Upload

There is where you can add new content. There is a rich text editor that can be used to apply styling to your text. You’ll be able to add a title to your text and link and tags to all content. There are three publishing options for each type of content: publish now, save as a draft and make private.

If you’re familiar with the site Multiply, then you’ll notice many similarities between the two; Sprred seems to be a simpler version (of Multiply). Unlike Multiply, Sprred does not have themes/templates which would be a nice touch. There also isn’t a way to find friends or connect with new users, so the site feels kind of lonely. A few additional features would definitely make Sprred more enjoyable. What do you think?

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Facebook Adds Social Endorsement Stats

Remember when your mom used to say, “if all of your friends jumped off a bridge, would you jump too?” Statically, yeah, you probably would because it’s been proven that our behavior is influenced by the behavior and approval of our peers.

This is the idea behind Facebook’s ‘social endorsement’ ad program where you see who on your friend’s list “liked” an ad. Nielsen did a study and found that an ad with social context upped ad recall by 10% and also pumped up the intent to buy and awareness.

Facebook is now ready to test the numbers themselves as they’ve added social endorsement metrics to your Ads Manager.

When you visit your Ads Manager on Facebook, you’ll now find a column labeled “Social %.”  This tells you what percentage of your ads with social endorsements received clicks.

In addition, there are a few new columns in the “Advertising Performance Report.”

1. Social impressions: ad impressions that include social endorsements

2. Social clicks: clicks on ads that originated from an ad with social endorsements (e.g. a social impression)

3. Social %: percentage of total ad impressions with social endorsements

4. Social CTR: social clicks divided by social impressions

All of this is well and good, but what can you do with the results? Beyond proving that social endorsements do encourage ad clicks, where does it go from here?

For Facebook, it could mean a hike in ad spending if people are able to see a clear distinction between average display ads and “likeable” ones. For the marketer, I’m not sure. Will seeing these metrics make you change how you run your ads on Facebook? I’d like to know.

Source:Facebook. Graphic from Nielsen

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Friday, September 10, 2010

Turn Twitter.com Into a Feature Rich App with MonkeyFly

If you’re someone who hasn’t found the “perfect” Twitter app or just likes to use the Twitter.com websites for tweeting, MonkeyFly may be for you. Don’t let the funny name fool you: MonkeyFly is small browser extension with big, useful features. You can currently use the extension on Firefox (addon, greasemonkey script), Google Chrome (extension, userscript) and Safari (extension). For this review, I’ll be using the Google Chrome extension.

Once you add the extension, you will notice an addition of six small icons (when you first go to Twitter.com). You will also see that there is an actually tab for home as well (see below). The “tweet” button is also not visible under the tweet box (until you click inside).

First view of MonkeyFly with new added icons.

What are these icons for? Well the top row of three icons lets you refresh all columns (right now there is only the home column but you can add more). You can also add and remove new tabs with the plus and minus sign. When adding a new tab, you’ll be able to give it a custom name. It will then show next to the home tab, and you’ll also be able to rearrange the tabs (move them around).

Tab view in MonkeyFly.

The row of two icons on the below the three let you refresh just that column and add new columns next to it. Each new column will then have its own refresh icon and minus icon (which lets you close that specific column). So, you could end up having a three or four column view right on Twitter.com! These columns can also be moved around and rearranged as you like. The types of columns you can add are: mentions, direct messages, favorites, your tweets, retweets (by others, by you, your tweets retweeted), lists and saved keywords.

MonkeyFly columns view.

Finally, the arrow icon in between the sidebar and main column lets you hide the sidebar altogether. You can click on it again to reshow the sidebar. This gives you more space for your tweet tabs and columns.

There are also more options available when scrolling over a tweet with your mouse. Along with replying and tweeting you can also reply to all that are mentioned in the tweet, retweet with a comment and translate the tweet.

There are also more options with the tweet box. Instead of just being able to tweet, you can also add photos (via twitpic), shorten URLs and save tweets as drafts. There is also a progress bar along the top of the tweet box (along with the character counter) that shows you how much more you can say.

Revamped tweet box via MonkeyFly.

In my opinion, MonkeyFly is pretty impressive for an extension. It doesn’t slow down the site at all and it makes reading tweets much easier (with tab and column view). I may actually use the Twitter.com site more often now. How about you?

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Check If Your Name Is Available on All Social Media Sites

Yesterday I received an email from one of our readers, asking on what social media sites he should try to secure his name (which can be either his personal name, or his website/business name, depending on what brand he is trying to promote).

In my opinion there are two that are absolutely a must: Twitter and Facebook. All the others are optional. Depending on the type of business you have some niche social sites might be compulsory too. For instance, if you are a photographer you should try to secure your name/brand on Flickr too.

That being said, if you have time available it could be a good idea to secure your name on as many social sites as possible. This will solidify your brand and enable you to interact with your audience/customers on many different platforms.

There is a web tool that helps with this task. It is called namechk.com.

namechk

You just need to put the desired name on the search box and the tool will check whether it’s available on not on around 150 social media sites. You can also use it as a list of the sites where you can go and create a profile, as some of them will also let you place a backlink to your website.

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Thursday, September 9, 2010

Location Based Services and Advertisers Playing Together More

Aided by the introduction recently of Facebook’s Place pages (so original on that name, huh?) location based services are getting a lot of attention. As the word spreads among the mobile smart phone base there is a lot of room for growth and advertisers are taking heed by speaking with their money and not just in blog posts.

ReadWriteWeb tells us

“It’s huge and it’s increasing,” said Michael Becker, a director at the Mobile Marketing Association. “Location is going to play an increasingly critical role in enabling successful consumer engagement through and with the mobile phone.”

For advertisers, the growth of real-time location data felt like an explosion that “blew up overnight,” Becker said.

Now let’s be honest here. What else is the director of the industry association supposed to say? Where the real proof of concept lies is with the advertisers and those location based services that are herding these nomadic consumers. It appears as if they are doing business together and that is the real indicator of success. Words are hype, cold hard cash changing hands is success.

Big name advertisers seem to be throwing money at location-based services. Brightkite is reportedlycharging between $10,000 and $20,000 for local promotions. Foursquare seems to be announcing a new A-list corporate partner every week, including Starbucks and MTV. And Shopkick, the treasure hunt of consumption, launched with Best Buy, Macy’s and American Eagle among its sponsors – which had to install special audio transmitters in all their participating stores just so the app will know when a user walks in.

The RWW article goes on and asks a great question as to whether the ‘newness’ factor is driving all of this interest. To his credit Becker of the Mobile Marketing Association gave the right answer in my opinion.

Newness may be inflating the numbers a bit, Becker acknowledged, but advertisers will just create more engaging and sophisticated ads as time goes on.

“Location is not necessarily the goal of the interaction. Rather, location is a piece of information that provides context to the user experience and can create a more relevant and engaging interaction with the consumer,” Becker said.

As tempting as it may be to start to throw around numbers concerning market potential I think it is more prudent to look at the behavior of people with regard to mobile interaction rather than the potential. Honestly, the potential is only going to be as big as the behavior allows so it might be best to concentrate on first things first.

When I am in this kind of mode I look at how I do things first then imagine how that behavior would differ based on other demographic information like gender, age, income etc etc.

I am expecting my new DroidX in the mail tomorrow so I know that it will get a workout and location based services are the first on my list. Why? Because this type of advertising and those that are engaged in it are driven, for the most part, by discounts and specials. Based on the new austerity movement that is gaining traction in this country, any way that one can get a deal is something that will get attention. It’s that simple.

So where do you stand on the geo-location and advertising combination? Is it more hype than sustainable reality or is it the true next wave? Be sure to “check in” in our comment section. No discounts or deals today but one never knows, do one?

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4 Ways to Use Social Proof (Before Anyone Knows Who You Are)

image of hands waving in the air

Have you read the classic post from the Copyblogger archives explaining why you need to leverage social proof on your blog? If so, then I don’t need to convince you how important social proof is for online success.

Social proof is pretty simple. It’s just the human instinct that if someone else is doing something (buying a product, reading a blog, jumping off the Brooklyn Bridge) then it’s probably a good thing to do.

It’s not right and it’s not wrong — it’s just how we human beings are wired.

Social proof can give a blog great momentum. Once you have lots of readers, you’ll find new people purely because you have lots of readers.

But how can you pull it off when you’re just starting out and don’t have much social proof to leverage?

For example, new readers to Copyblogger glance over at the left-hand side of the site and see that more than 129,000 people already subscribe. The most common line of thinking is “Hm, maybe I should do that, too. 129,328 subscribers can’t be wrong, right?”

But when you’re just getting your blog off the ground, this kind of social proof simply doesn’t help. It took me a year to get 1000 subscribers on my blog, and when I did I proudly displayed my subscriber count for all to see — only to take it down a few months later because Feedburner was unreliable about displaying the right number.

You may not be able to use the same specific social proof techniques that the big blogs do. But there are at least four reliable ways I know to use social proof when your blog is still in the beginner stages.

1. Encourage comments

In the early days, a blog post that has no comments is like a party without people: no one wants to be the first one to show up.

A lively comment discussion shows new readers that your blog has an engaged community to interact with — that other cool people are at this party. The problem is, nobody wants to be first to comment, even if plenty of people are comfortable being second, third, and fourth.

One way to get readers over the hurdle is to specifically ask for comments. You can also end every post with a great question that encourages response. Some blogs even offer prizes for the best commenters.

But if you’re still having a hard time getting comments going on your posts, there’s an easy way to break the ice.

Get yourself a blog buddy who will comment on every post you write (you can do the same for them). Reply to each of their comments promptly.

When you respond to comments, others are encouraged to join in. Now that your blog buddy has broken the ice, others will be more comfortable about joining the conversation.

You may want to extend this to a small blog pack, a group of bloggers in a related topic who support one another’s work. It’s a great way to boost your traffic and subscriptions.

2. Tell stories

Social proof doesn’t always have to be about big numbers. You can also share stories that show how you’ve benefited others.

When I set up my web design company in 1998, I ran across many business owners who were skeptical about the need for a website. I started telling the skeptics a true story about one of my clients who shared their fears. That client took the plunge and cancelled his yellow pages ad so he could test the waters with a website instead.

He never looked back. His website was able to generate new leads for a smaller investment. And while his costly yellow pages ads ended up in the recycling bin the next year, his website is a great investment for years to come.

That story helped a lot of people find their courage and set up their own sites. Engage your blog readers by telling compelling stories that show how someone else has benefited from taking your advice.

You don’t have to go overboard — bragging will often chase readers away. Instead, tell the story like you would to a friend over lunch and you’ll hit the right note.

3. Get testimonials

In the early days of my blog I put up a raving readers page to let people know that yes, this blog did have some readers. And better yet, those readers were interesting, engaged, and global.

There are lots of ways to make testimonials work for you — but first you have to collect some.

When you start a new business or blog you may not have any clients who can vouch for you yet. Try giving a few people something for nothing and ask for a testimonial if they like it. Start with your friends and branch out from there. If you can’t outright give your product away, at least give out some free trials or samples.

Make it easy for people to give you testimonials. Try asking specific questions. You can also write up any compliments you get by email or over the phone, then ask for your fan’s approval to use it as a testimonial on your website.

(I hope it goes without saying, never write fake testimonials. You’re aiming to build credibility and trust here, not destroy it.)

If you offer a high-quality service or product, your customers will want to help you promote it. Include the name of the person and that person’s occupation or company if it’s relevant. Pictures can also improve your testimonials’ credibility and enhance the element of proof.

4. Incorporate media

Being mentioned in the media is another great way to leverage social proof. It’s surprisingly effective to add, “As mentioned/recommended in the Smalltown Weekly” to your blog’s About page, even if the media outlet is a minor one. Gather a few mentions and you might decide to create a dedicated media page. And while you’re at it, remember that a mention on a big blog can be at least as powerful as a print publication.

Two of my friends have a half-serious competition to get the most mentions in local papers this year. If the prize is a more successful business and bigger client list, I’d say they’re both going to win.

Spend some time brainstorming ways your business might be mentioned in the press, on social media, or on TV. Can you make a friendly call to journalists or bloggers who write about your topic, tell them what you do, and ask them if they’d like a free sample or a free consultation to offer to readers? Could you speak free of charge at an event to get your name out there and establish your expertise? What story can you tell that would interest your local paper or favorite blog?

Have fun and be creative. Even when your blog is brand-new, you can start leveraging social proof today while you wait for your RSS subscriber count to grow.

And of course, as your subscriber count grows, you’ll have even more options.

How about you? What’s your favorite tip for leveraging social proof on your blog?

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Are Social Media Ghostwriters Bad for Business? Maybe Not.

Is it ethical to hire a ghostwriter to post updates to your social media accounts? Take a quick turn around the internet and you’ll find the majority of the people crying “no!” Words like authenticity and transparency get thrown around along with trust and honesty.

The American Marketing Association recently published a report titled, Social Media Ethics Shades of Gray: GhostTweeting and other Dilemmas. In it, Wayne Hurlbert, host of Blog Business Success on www.blogtalkradio.com, says that hiring a ghost is a grievous error.

“If you’re pretending to be someone else or pretending to be an organization that you’re not, then all trust is lost.  People prefer to do business with those who they know, like and trust and if you remove those factors from the social media world by trying to shade it into gray areas, you will not succeed.”

This seems like good advice, but let’s get real. Your average company doesn’t write their own press releases, they don’t write their own copy for a TV ad and they probably didn’t even come up with their own tagline or logo. No one, not even consumers, cry foul when a company hires an expert to handle their marketing, but for some reason, this logic doesn’t cover Twitter accounts.

I’m not saying anyone should out-and-out lie to consumers. If your Twitter account features a celebrity spokesperson, then that celebrity should be tweeting – even if they have an assistant actually hit the send button. But most business social media accounts are set up as an entity and not as a person. It’s Twitter.com/Gap, not Twitter.com/GlennMurphy. As a consumer, I’m there for the deals, so it really doesn’t matter to me if someone sitting in the corporate office typed in the words or if a WAHM from Boise is doing the deed.

Still, marketing mavens everywhere say no to ghostwriting. Valerie Maltoni put the question out to her Linkedin contacts and posted the results on her blog, Conversation Agent. Several of the respondents returned to the same issues of authenticity and personality. Many take the stand that social media isn’t really about marketing, so the same rules that allow you to hire a marketing company don’t apply.

Not everyone was against the idea, though. Those on the “pro” side, said that outsourcing your social media to a ghostwriter makes sense if you don’t have the time to properly nurture your accounts, or if you’re new and don’t know where to begin. Everyone agrees that under any circumstance, the company must ultimately take responsibility for what goes out over social media, making sure that it is consistent with the brand and is delivering the right message.

The AMA report is right about one thing. Their experts say that social media is about conversation and that is all the more reason to hire a ghostwriter. Social media marketing isn’t just posting a tweet a couple of times a day. It’s about responding to Facebook comments, approving or banning Twitter followers, wading through pages of Tweets in order to find reTweets that will connect your company to important decision makers. It is about giving your company a human face, even if the face has to wear a mask while doing it.

Your turn. Do you think it’s ethical to hire a ghostwriter for your Twitter or Facebook account?

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