Saturday, September 11, 2010

Sprred Makes Publishing Web Content Quick and Easy

Sprred Makes Publishing Content Quick and Easy.Sprred is an quick and easy way of publishing content across the web. You can add text and links as well as upload photos and videos. You’ll then get your own Sprred page that you can name yourself. On your page you’ll have separate tabs for each type of content and a homepage that shows your content in a timeline format.

The site is broken down as follows.

Home

Here you’ll find the dashboard where you can manage and publish content. You can also update your name and Sprred title from here as well as connect your Facebook and/or Twitter accounts.

Sprred homepage dashboard.

Manage

This is where you can manage your content: blog posts, photos, videos, links. You’ll be able to delete and edit content. If you add text, you will have a separate tab for it on your Sprred page; the same goes for photos, videos and links. Note: The tab will only show if you have added that type of content to your account.

Profile

You will have both a personal and professional profile. The personal profiles shows basis info like gender, birthdate, bio and interests. The professional profile is where you can enter education and work info. Both profiles can be viewed on your Sprred page under the info tab.

Settings

Here you can edit your account settings and also setup your autoposting accounts (Facebook and/or Twitter).

Sprred rich text editor.

Quick Upload

There is where you can add new content. There is a rich text editor that can be used to apply styling to your text. You’ll be able to add a title to your text and link and tags to all content. There are three publishing options for each type of content: publish now, save as a draft and make private.

If you’re familiar with the site Multiply, then you’ll notice many similarities between the two; Sprred seems to be a simpler version (of Multiply). Unlike Multiply, Sprred does not have themes/templates which would be a nice touch. There also isn’t a way to find friends or connect with new users, so the site feels kind of lonely. A few additional features would definitely make Sprred more enjoyable. What do you think?

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Facebook Adds Social Endorsement Stats

Remember when your mom used to say, “if all of your friends jumped off a bridge, would you jump too?” Statically, yeah, you probably would because it’s been proven that our behavior is influenced by the behavior and approval of our peers.

This is the idea behind Facebook’s ‘social endorsement’ ad program where you see who on your friend’s list “liked” an ad. Nielsen did a study and found that an ad with social context upped ad recall by 10% and also pumped up the intent to buy and awareness.

Facebook is now ready to test the numbers themselves as they’ve added social endorsement metrics to your Ads Manager.

When you visit your Ads Manager on Facebook, you’ll now find a column labeled “Social %.”  This tells you what percentage of your ads with social endorsements received clicks.

In addition, there are a few new columns in the “Advertising Performance Report.”

1. Social impressions: ad impressions that include social endorsements

2. Social clicks: clicks on ads that originated from an ad with social endorsements (e.g. a social impression)

3. Social %: percentage of total ad impressions with social endorsements

4. Social CTR: social clicks divided by social impressions

All of this is well and good, but what can you do with the results? Beyond proving that social endorsements do encourage ad clicks, where does it go from here?

For Facebook, it could mean a hike in ad spending if people are able to see a clear distinction between average display ads and “likeable” ones. For the marketer, I’m not sure. Will seeing these metrics make you change how you run your ads on Facebook? I’d like to know.

Source:Facebook. Graphic from Nielsen

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Friday, September 10, 2010

Turn Twitter.com Into a Feature Rich App with MonkeyFly

If you’re someone who hasn’t found the “perfect” Twitter app or just likes to use the Twitter.com websites for tweeting, MonkeyFly may be for you. Don’t let the funny name fool you: MonkeyFly is small browser extension with big, useful features. You can currently use the extension on Firefox (addon, greasemonkey script), Google Chrome (extension, userscript) and Safari (extension). For this review, I’ll be using the Google Chrome extension.

Once you add the extension, you will notice an addition of six small icons (when you first go to Twitter.com). You will also see that there is an actually tab for home as well (see below). The “tweet” button is also not visible under the tweet box (until you click inside).

First view of MonkeyFly with new added icons.

What are these icons for? Well the top row of three icons lets you refresh all columns (right now there is only the home column but you can add more). You can also add and remove new tabs with the plus and minus sign. When adding a new tab, you’ll be able to give it a custom name. It will then show next to the home tab, and you’ll also be able to rearrange the tabs (move them around).

Tab view in MonkeyFly.

The row of two icons on the below the three let you refresh just that column and add new columns next to it. Each new column will then have its own refresh icon and minus icon (which lets you close that specific column). So, you could end up having a three or four column view right on Twitter.com! These columns can also be moved around and rearranged as you like. The types of columns you can add are: mentions, direct messages, favorites, your tweets, retweets (by others, by you, your tweets retweeted), lists and saved keywords.

MonkeyFly columns view.

Finally, the arrow icon in between the sidebar and main column lets you hide the sidebar altogether. You can click on it again to reshow the sidebar. This gives you more space for your tweet tabs and columns.

There are also more options available when scrolling over a tweet with your mouse. Along with replying and tweeting you can also reply to all that are mentioned in the tweet, retweet with a comment and translate the tweet.

There are also more options with the tweet box. Instead of just being able to tweet, you can also add photos (via twitpic), shorten URLs and save tweets as drafts. There is also a progress bar along the top of the tweet box (along with the character counter) that shows you how much more you can say.

Revamped tweet box via MonkeyFly.

In my opinion, MonkeyFly is pretty impressive for an extension. It doesn’t slow down the site at all and it makes reading tweets much easier (with tab and column view). I may actually use the Twitter.com site more often now. How about you?

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Check If Your Name Is Available on All Social Media Sites

Yesterday I received an email from one of our readers, asking on what social media sites he should try to secure his name (which can be either his personal name, or his website/business name, depending on what brand he is trying to promote).

In my opinion there are two that are absolutely a must: Twitter and Facebook. All the others are optional. Depending on the type of business you have some niche social sites might be compulsory too. For instance, if you are a photographer you should try to secure your name/brand on Flickr too.

That being said, if you have time available it could be a good idea to secure your name on as many social sites as possible. This will solidify your brand and enable you to interact with your audience/customers on many different platforms.

There is a web tool that helps with this task. It is called namechk.com.

namechk

You just need to put the desired name on the search box and the tool will check whether it’s available on not on around 150 social media sites. You can also use it as a list of the sites where you can go and create a profile, as some of them will also let you place a backlink to your website.

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Thursday, September 9, 2010

Location Based Services and Advertisers Playing Together More

Aided by the introduction recently of Facebook’s Place pages (so original on that name, huh?) location based services are getting a lot of attention. As the word spreads among the mobile smart phone base there is a lot of room for growth and advertisers are taking heed by speaking with their money and not just in blog posts.

ReadWriteWeb tells us

“It’s huge and it’s increasing,” said Michael Becker, a director at the Mobile Marketing Association. “Location is going to play an increasingly critical role in enabling successful consumer engagement through and with the mobile phone.”

For advertisers, the growth of real-time location data felt like an explosion that “blew up overnight,” Becker said.

Now let’s be honest here. What else is the director of the industry association supposed to say? Where the real proof of concept lies is with the advertisers and those location based services that are herding these nomadic consumers. It appears as if they are doing business together and that is the real indicator of success. Words are hype, cold hard cash changing hands is success.

Big name advertisers seem to be throwing money at location-based services. Brightkite is reportedlycharging between $10,000 and $20,000 for local promotions. Foursquare seems to be announcing a new A-list corporate partner every week, including Starbucks and MTV. And Shopkick, the treasure hunt of consumption, launched with Best Buy, Macy’s and American Eagle among its sponsors – which had to install special audio transmitters in all their participating stores just so the app will know when a user walks in.

The RWW article goes on and asks a great question as to whether the ‘newness’ factor is driving all of this interest. To his credit Becker of the Mobile Marketing Association gave the right answer in my opinion.

Newness may be inflating the numbers a bit, Becker acknowledged, but advertisers will just create more engaging and sophisticated ads as time goes on.

“Location is not necessarily the goal of the interaction. Rather, location is a piece of information that provides context to the user experience and can create a more relevant and engaging interaction with the consumer,” Becker said.

As tempting as it may be to start to throw around numbers concerning market potential I think it is more prudent to look at the behavior of people with regard to mobile interaction rather than the potential. Honestly, the potential is only going to be as big as the behavior allows so it might be best to concentrate on first things first.

When I am in this kind of mode I look at how I do things first then imagine how that behavior would differ based on other demographic information like gender, age, income etc etc.

I am expecting my new DroidX in the mail tomorrow so I know that it will get a workout and location based services are the first on my list. Why? Because this type of advertising and those that are engaged in it are driven, for the most part, by discounts and specials. Based on the new austerity movement that is gaining traction in this country, any way that one can get a deal is something that will get attention. It’s that simple.

So where do you stand on the geo-location and advertising combination? Is it more hype than sustainable reality or is it the true next wave? Be sure to “check in” in our comment section. No discounts or deals today but one never knows, do one?

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4 Ways to Use Social Proof (Before Anyone Knows Who You Are)

image of hands waving in the air

Have you read the classic post from the Copyblogger archives explaining why you need to leverage social proof on your blog? If so, then I don’t need to convince you how important social proof is for online success.

Social proof is pretty simple. It’s just the human instinct that if someone else is doing something (buying a product, reading a blog, jumping off the Brooklyn Bridge) then it’s probably a good thing to do.

It’s not right and it’s not wrong — it’s just how we human beings are wired.

Social proof can give a blog great momentum. Once you have lots of readers, you’ll find new people purely because you have lots of readers.

But how can you pull it off when you’re just starting out and don’t have much social proof to leverage?

For example, new readers to Copyblogger glance over at the left-hand side of the site and see that more than 129,000 people already subscribe. The most common line of thinking is “Hm, maybe I should do that, too. 129,328 subscribers can’t be wrong, right?”

But when you’re just getting your blog off the ground, this kind of social proof simply doesn’t help. It took me a year to get 1000 subscribers on my blog, and when I did I proudly displayed my subscriber count for all to see — only to take it down a few months later because Feedburner was unreliable about displaying the right number.

You may not be able to use the same specific social proof techniques that the big blogs do. But there are at least four reliable ways I know to use social proof when your blog is still in the beginner stages.

1. Encourage comments

In the early days, a blog post that has no comments is like a party without people: no one wants to be the first one to show up.

A lively comment discussion shows new readers that your blog has an engaged community to interact with — that other cool people are at this party. The problem is, nobody wants to be first to comment, even if plenty of people are comfortable being second, third, and fourth.

One way to get readers over the hurdle is to specifically ask for comments. You can also end every post with a great question that encourages response. Some blogs even offer prizes for the best commenters.

But if you’re still having a hard time getting comments going on your posts, there’s an easy way to break the ice.

Get yourself a blog buddy who will comment on every post you write (you can do the same for them). Reply to each of their comments promptly.

When you respond to comments, others are encouraged to join in. Now that your blog buddy has broken the ice, others will be more comfortable about joining the conversation.

You may want to extend this to a small blog pack, a group of bloggers in a related topic who support one another’s work. It’s a great way to boost your traffic and subscriptions.

2. Tell stories

Social proof doesn’t always have to be about big numbers. You can also share stories that show how you’ve benefited others.

When I set up my web design company in 1998, I ran across many business owners who were skeptical about the need for a website. I started telling the skeptics a true story about one of my clients who shared their fears. That client took the plunge and cancelled his yellow pages ad so he could test the waters with a website instead.

He never looked back. His website was able to generate new leads for a smaller investment. And while his costly yellow pages ads ended up in the recycling bin the next year, his website is a great investment for years to come.

That story helped a lot of people find their courage and set up their own sites. Engage your blog readers by telling compelling stories that show how someone else has benefited from taking your advice.

You don’t have to go overboard — bragging will often chase readers away. Instead, tell the story like you would to a friend over lunch and you’ll hit the right note.

3. Get testimonials

In the early days of my blog I put up a raving readers page to let people know that yes, this blog did have some readers. And better yet, those readers were interesting, engaged, and global.

There are lots of ways to make testimonials work for you — but first you have to collect some.

When you start a new business or blog you may not have any clients who can vouch for you yet. Try giving a few people something for nothing and ask for a testimonial if they like it. Start with your friends and branch out from there. If you can’t outright give your product away, at least give out some free trials or samples.

Make it easy for people to give you testimonials. Try asking specific questions. You can also write up any compliments you get by email or over the phone, then ask for your fan’s approval to use it as a testimonial on your website.

(I hope it goes without saying, never write fake testimonials. You’re aiming to build credibility and trust here, not destroy it.)

If you offer a high-quality service or product, your customers will want to help you promote it. Include the name of the person and that person’s occupation or company if it’s relevant. Pictures can also improve your testimonials’ credibility and enhance the element of proof.

4. Incorporate media

Being mentioned in the media is another great way to leverage social proof. It’s surprisingly effective to add, “As mentioned/recommended in the Smalltown Weekly” to your blog’s About page, even if the media outlet is a minor one. Gather a few mentions and you might decide to create a dedicated media page. And while you’re at it, remember that a mention on a big blog can be at least as powerful as a print publication.

Two of my friends have a half-serious competition to get the most mentions in local papers this year. If the prize is a more successful business and bigger client list, I’d say they’re both going to win.

Spend some time brainstorming ways your business might be mentioned in the press, on social media, or on TV. Can you make a friendly call to journalists or bloggers who write about your topic, tell them what you do, and ask them if they’d like a free sample or a free consultation to offer to readers? Could you speak free of charge at an event to get your name out there and establish your expertise? What story can you tell that would interest your local paper or favorite blog?

Have fun and be creative. Even when your blog is brand-new, you can start leveraging social proof today while you wait for your RSS subscriber count to grow.

And of course, as your subscriber count grows, you’ll have even more options.

How about you? What’s your favorite tip for leveraging social proof on your blog?

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Are Social Media Ghostwriters Bad for Business? Maybe Not.

Is it ethical to hire a ghostwriter to post updates to your social media accounts? Take a quick turn around the internet and you’ll find the majority of the people crying “no!” Words like authenticity and transparency get thrown around along with trust and honesty.

The American Marketing Association recently published a report titled, Social Media Ethics Shades of Gray: GhostTweeting and other Dilemmas. In it, Wayne Hurlbert, host of Blog Business Success on www.blogtalkradio.com, says that hiring a ghost is a grievous error.

“If you’re pretending to be someone else or pretending to be an organization that you’re not, then all trust is lost.  People prefer to do business with those who they know, like and trust and if you remove those factors from the social media world by trying to shade it into gray areas, you will not succeed.”

This seems like good advice, but let’s get real. Your average company doesn’t write their own press releases, they don’t write their own copy for a TV ad and they probably didn’t even come up with their own tagline or logo. No one, not even consumers, cry foul when a company hires an expert to handle their marketing, but for some reason, this logic doesn’t cover Twitter accounts.

I’m not saying anyone should out-and-out lie to consumers. If your Twitter account features a celebrity spokesperson, then that celebrity should be tweeting – even if they have an assistant actually hit the send button. But most business social media accounts are set up as an entity and not as a person. It’s Twitter.com/Gap, not Twitter.com/GlennMurphy. As a consumer, I’m there for the deals, so it really doesn’t matter to me if someone sitting in the corporate office typed in the words or if a WAHM from Boise is doing the deed.

Still, marketing mavens everywhere say no to ghostwriting. Valerie Maltoni put the question out to her Linkedin contacts and posted the results on her blog, Conversation Agent. Several of the respondents returned to the same issues of authenticity and personality. Many take the stand that social media isn’t really about marketing, so the same rules that allow you to hire a marketing company don’t apply.

Not everyone was against the idea, though. Those on the “pro” side, said that outsourcing your social media to a ghostwriter makes sense if you don’t have the time to properly nurture your accounts, or if you’re new and don’t know where to begin. Everyone agrees that under any circumstance, the company must ultimately take responsibility for what goes out over social media, making sure that it is consistent with the brand and is delivering the right message.

The AMA report is right about one thing. Their experts say that social media is about conversation and that is all the more reason to hire a ghostwriter. Social media marketing isn’t just posting a tweet a couple of times a day. It’s about responding to Facebook comments, approving or banning Twitter followers, wading through pages of Tweets in order to find reTweets that will connect your company to important decision makers. It is about giving your company a human face, even if the face has to wear a mask while doing it.

Your turn. Do you think it’s ethical to hire a ghostwriter for your Twitter or Facebook account?

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Edible Social Media Marketing

Hungry? Check Twitter and you’re sure to find some suggestions that will satisfy both your tummy and your need to share information online. But among all the discounts and Foursquare check-ins, there’s one company that has made social media an integral part of their dining concept. It’s called 4food and it’s giving all new meaning to the phrase “have it your way.”

4food serves hamburgers with a healthy twist. They have one shop in Manhattan but they’re getting press from all over thanks to their innovative concept. Instead of offering a set menu, the customer is asked to create their own special burger by mixing and matching ingredients from a long list. You can give your order to a waiter, the old fashioned way. Or you can sit down to an iPad (which is bolted to the table) and take your time developing your masterpiece. Then, you can surf the web free of charge while you wait for your creation to arrive.

The social media aspect comes in by way of a challenge. Once you create your burger, you’re asked to name it and share it with friends via Facebook and Twitter. Having your own moment of food fame is probably enough for most people, but if your friends actually buy your burger, then you get a .25 credit toward your next purchase. The restaurant also runs a monitor showing Foursquare check-ins and Twitter tweets to tie together the experience.

In a recent interview with Canadian Press, 4food owner Adam Kidron, a new media entrepreneur, said he wanted to give customers the opportunity to make and brand their own food.

“My idea is that business is as progressive as you want it to be. It can make lives more interesting and better. 4food is not the same old thing.”

Brugger’s Bagels also wanted to do something different and interesting with their social media marketing so they decided to give away music. That’s right. No free bagels here, which is fine, because it’s hard to hand out bagels on Facebook, but it’s easy to give away music downloads and that’s what Brugger’s is doing with their new Music Showcase promotion.

Brugger’s teamed up with SocialGrub to provide tunes from indie artists most people probably haven’t heard of. It’s a win-win for everyone says Sam Rubin of SocialGrub.

“When Einstein gives away a free bagel, that’s one vertical, versus when we do this, we bring Bruegger’s advertising to the music audience, we have six different bands pushing the brands. We have two very different verticals coming together for a common goal, and record companies love it because it helps expose their bands to this audience, and it really doesn’t cost them anything to get that exposure.”

Are you looking for a new social media idea for your food-related business? Check out “Why Aren’t More Restaurants Using Social Media” for some tips and tricks. For a more indepth look at restaurant marketing, visit SmartBlog on Restaurants.

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Wednesday, September 8, 2010

Hustle like ‘Shanky’

I’m not a sports guy and I hardly ever go to sporting events. However, I did have the chance to go to a special event with my Dad and Grandfather to see the hometown team play an away game. That was a once in a lifetime trip for me because I had never gone on a trip with just my Dad and Grandfather before. We went a baseball game and what was most entertaining for me wasn’t the action on the field but the hustle in the stands.

Because of all this social media and blogging stuff that I am involved in I’m always looking for ways to relate real world marketing to the virtual world. I learned so many lessons just by watching one of the vendors in the stands. His name was “Shanky”.

When I first saw Shanky I thought to myself, who is this guy? He was loud, personable and quickly established rapport with the crowd. He came down the stairs carrying a container of Bud and Bud Light aluminum bottles. He announced that he had ice cold Bud and Bud Light. The people in front of us flagged him down, he put down his container and asked the “party people” what they would like and how many. He got them the beers quickly and when they were done he asked how much change they wanted back.

Shanky came in and out of our section over and over and always sold at least 20 beers. I watched him hit a bunch more sections in the time it took other vendors to get through one. Each time he came through he was excited, personable and loud. As the night went on he went back to his usual fans and sold them Red and Blue (colors of the aluminum bottles). He made sure to let us know that he’d be back for the 7th inning stretch and last call. Other vendors came with Bud and Bud Light but no one bought from them. People in the crowd took their photos with Shanky. It was a sight to see. And I learned a few things, too.

Say What You Do

There was no mistaking what Shanky did. He told every customer that it was his job to keep them in Ice Cold Bud & Bud Light and it was their jobs to have a good time.

Be Personable

We knew the guys name was Shanky because he told us. I can’t tell you any other vendors name because they did not hustle, and were not personable. They didn’t connect with the crowd int eh way that Shanky did. He made it a point to make an impression on each person in our section and all the other sections as well. He also remembered his customers and made sure that when they were done their beers he was there to get them a refill.

Make it Easy

Shanky broke it down to the easiest transaction possible. The beers were $7.25 each, he was selling Bud and Bud Light. He broke that down to asking whether people wanted “Red” or “Blue”. Everyone knew what he was talking about and it made the transaction quicker, made the decision making quicker too.

You Gotta Ask

As for the money my Dad pointed this out to me. For each person that bought a beer Shanky made either $0.75 to $1.75 on the sale. Why? He asked what the customer wanted back for change. Did they want $1.00 or $2.00 or rather 1 or 2? By doing it increased his tips so much. First of all he didn’t ever fumble with coins so he could get change back to people fast and get on to the next customer. By offering the choice of 1 or 2 he essentially made it a simple decision about the tip for each customer. Also by doing this the customer was going to give him a tip or be uncomfortable not giving one. No one opted for the uncomfortable route.

I didn’t get to see every vendor in the park but I am sure that Shanky was one of the top sellers because he hustled, was personable and asked for the sale. Did I mention that it was near 90 degrees that night and we were sweating in the stands just watching the game? That made it all the more impressive to me.

So, how can you apply these tips and tricks from Shanky to your blogs to start making more profit?

Tuesday, September 7, 2010

Would you check in at your next checkup? Healthcare and location-based social networks

location_based_social_networks

This past week I came across some interesting new research that suggests that when it comes to online social networking, people are more likely to change health-affecting habits when encouraged to do so by online conversations with friends they already know well and with whom they are in close contact. In essence, the research suggests that the “redundancies and repetitiveness that characterizes interactions among close groups of friends is a central driving force behind encouraging people to change their health behaviors.”

This alights with word of mouth statistics showing that recommendations from a friend or family member are the most trusted sources of information. Similar to the impact of close personal relationships, local community businesses have the opportunity to utilize their proximity and relationship with their local community to serve a similar role.

With the number of local health facilities embarking into social media continuing to rise – which now boasts 825 facilities based on Ed Bennett’s Hospital Social Networking List – here are some ways that local healthcare facilities can utilize location-based social media to affect health behaviors.

Facebook Places: Facebook has shown promise as the go-to platform for many healthcare facilities – most notably hospitals.

  • Places as Social Health Grader – With the launch of Places, these facilities can expect consumers to begin utilizing the commenting function to grade their experiences. Hospitals and other healthcare facilities should start looking at this tool as a grader of their service.
  • Opportunities for Location-based Marketing– While there is currently no way to target Facebook ads to people who have checked in at a location, Facebook does allow you to target people who ‘Like’ your Place page if you have performed a Page to Place merge.

Foursquare: As Foursquare and other location-based social networks continue to gain mainstream traction, their uses for hospitals and other healthcare facilities is beginning to take shape.

  • Awareness – With the launch of MTV’s Get Yourself Tested badge, we can expect other awareness initiatives will begin leveraging the platform. As cold and flu season approaches, the opportunity to drive vaccinations when consumers are on-site presents a great opportunity to reach a captive audience.
  • Relationship Building Through Tips – A unique advantage of healthcare facilities is that they have a general understanding of why people are visiting…something health related. Whether that is a recurring visit due to a long-term illness, or a sports injury, they still have the advantage of being able to provide useful tips and recommendations based on their general sense of why consumers are at their location.
  • Cross-platform Integration – According to Fox ePractice, Foursquare has confirmed that they are implementing the Facebook Places API to their service–allowing Foursquare check ins to be pushed to Facebook. This will allow hospitals to link their existing Facebook properties with the growing Foursquare user base (which just surpassed 3 million registrants last month).

There are just a few ideas on how Facebook Places and Foursquare could work for hospitals. How do you see location-based social networking impacting the healthcare industry?

Image courtesy theeyeworks.com

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Google Tried To Make a Facebook… Now Facebook is Trying To Make a Google?

worst photoshop job ever? haha

It's no secret that Google copies just about every web service that is successful and can be used to advertise. Google maps, Google phone, Google buzz, Google mail, Google... everything. All basically copied ideas that have been improved.

Hey... it's part of the business, I guess.

Google's scopes are now on Facebook. How can they make a social media empire that is like that of Facebook?

Now it seems that Google might get a taste of their own medicine. Just recently Facebook filed for patents regarding search results based that is largely based on the interests and clicks of a user’s friends and friends-of-friends. Imagine using Facebook as the next search engine...

No more would the top results be determined by what some linking algorithm says... but instead based on your friends and family like and interests.

Seems like a really interesting concept to me.

From a Mashable article:

Specifically, the patent is for “ranking search results based on the frequency of clicks on the search results by members of a social network who are within a predetermined degree of separation.”

The patent continues, “Search results, including sponsored links and algorithmic search results, are generated in response to a query and are marked based on frequency of clicks on the search results by members of social network who are within a predetermined degree of separation from the member who submitted the query. The markers are visual tags and comprise either a text string or an image.”

From an InsideFacebook article:

It says a connection can be between “registered users who are related within two or more degrees of separation to the registered user within the online social network”. This leaves the degrees of separation up to Facebook, meaning results could be based on clicks by your friends, friends of friends, or every registered Facebook user. Searching for humorous content with results ranked by what your friends clicked could produce a more valuable experience than rankings based on clicks from across the web.

Either way... it's certainly going to be interesting how they integrate that and more importantly... how we as Facebook marketers can use it to our advantage.

UPDATE: According to THIS mashable article, it seems that this patent is being put into action. Direct from Facebook:

“We launched the ability to see articles shared by your direct friends in the search typeahead. For instance, if your friend is on a news site and clicks “Like” under one of the articles (which will then go into News Feed), when you go to search for that article on Facebook, it will surface in the dropdown.”

I think this is a huge opportunity that could eventually lead to a great search engine. Look out Google!

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Monday, September 6, 2010

5 Clever Ways to Make A Sticky

A Guest post from Stanford from Pushing Social.

No doubt about it – Content is King. However, the formula for successful blogging doesn’t end there. In fact, content is just the beginning. If you want to make money, create a loyal readership, or attract new clients, you need to keep your readers ON your blog.

In a word, your blog needs to be sticky.

A sticky blog compels readers to read more than one post. A sticky blog immerses readers in an experience that results in comments and retweets. Sticky blogs are more profitable than regular run-of-the-mill ones because they put more offers in front of the same reader.

Got your attention?

Let’s talk about how to create a sticky blog by studying the 500 million-member juggernaut – Facebook.

The Facebook Trance

In 2005 Facebook was catching fire in the US. It had just passed the 5 million member mark after just being in existence for 18 months. Although Facebook’s growth was incredible, what made its college-dropout founders excited was something they called – The Facebook Trance.

If you watched a person interacting with Facebook, you would see them almost hypnotically clicking screen by screen. Every click sucked the visitor deeper into Facebook. Every “engagement” deepened the trance.

Mark Zuckerberg, Facebook’s founder and CEO, soon insisted that every new feature should enhance the “Trance”.

It worked. Even today people religiously visit Facebook and get lost in a trance for hours at a time.

You want to create something similar for your blog

5 Ways to Stick Your Readers to Your Blog Like Glue

#1: Interlinked Posts

As you write, look for opportunities to link to other posts that add value to your current topic. Go ahead and note these posts in your editorial calendar along with the topic you are planning to write. Be frugal with these links, only pick one or two of your most relevant posts; too many links can become a distraction (and obnoxious).

#2: Tell the Story in Different Ways

People learn in different ways. Up to this point, blogging has favored visual learners who like reading and viewing charts. Now you can use video and audio to create a great experience for your auditory learners too.

It’s simple to read your post and offer as a podcast, or turn your post’s main points into a PowerPoint slide and offer it as video. You can take this one step further by adding a video commentary or introduction to your post.

The point is to appeal to your reader in the way that gets them to “lean forward” and gobble up your content. Video, audio, and visual slideshows are can’t fail tools that should be in your toolbox.

#3: Comment Responses

Have you noticed that a post’s comments can be more interesting than the post itself? This is actually a good thing. You’ve made your blog sticky when your readers actively respond to your posts.

You can encourage this interaction by quickly responding and following up with an “open-ended” question. Your commenters will get pulled deeper into the experience and “stick around”.

Try this: Take your most provocative comments and republish excerpts of them on Twitter. This will draw in a wider audience who can add reach and appeal of your post.

#4: Mini-Email Courses

Most blog posts are filled with “Why” and “What” information, but many fall short of offering excellent “how to” advice. This means that many readers are left feeling cheated out of the good stuff.

You can make your blog sticky and build a list by creating a “How To” email mini-course focusing on a specific post. Select a popular post and turn it into an email course or even an ebook. You’ll build a list that you can monetize with follow-up products. Bonus!

#5: Extend The Experience

Gary Vaynerchuk is a social media high-roller because he understands how to use multiple platforms to create an experience. He uses Viddler for video, Facebook for community shout-outs, DailyBooth for photos, and Twitter to tap into real-time conversation. Once you get pulled into the Gary V’s world it’s hard to leave.

You can replicate the same experience. Think of each post as a “show” that can be supported by other social media outposts. Ask yourself how you can use still-photos, video, Facebook updates, and tweets to surround your reader in an immersive trance.

How to Get Started

You might be wondering if all of this is a bit over-the-top. It isn’t. In fact, turning your blog into a “Sticky Blog” will soon be the price of entry. Anyone can write a post, but readers will flock to the author that takes it one step further.

With that being said, you can start slowly. Take a popular post and use the tips to make it sticky. Pay close attention to your stats and comments to see if your readers like what they see. I’m confident you’ll be impressed with the results.

Tell me, have are you making your blog sticky? How can your sticky blog be a competitive advantage and make you stand out?

Stanford obsesses about how to get passionate people’s blogs noticed and promoted at Pushing Social… except when he’s fishing for monster bass. Follow him to get the latest about his new ebook “Get Noticed.”

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Sunday, September 5, 2010

What To Twitter And Include For Google Searches

I came across an interesting article the other day about Twitter and seo in general and I know there’s a constant stream of information about what works and what doesn’t in seo and social media, but this information came about as a result of a seminar hosted by SEOmoz in Seattle recently.

In the ever changing world where people involved with search engine marketing are continually chasing Google’s tail to find out what the search engine is looking for, there have been several new twists including using more images and other techniques to promote localized searches. The news is Google’s new search results display a blend of images you can use to your advantage when you’re a local business.

Not All Images Though

You can’t go overboard and expect to get the best results, however. One suggestion that came out of the seminar was to take full advantage of “How to” and tutorial type content to compliment whatever images or videos you’re using.  That’s good news for content writers and bloggers. Like I’ve been saying for years now, try as they may, there’s no getting rid of good content.

Here’s a note of caution about using images. It seems that some less reputable websites can even analyze and steal some of your seo thunder by stealing some of your images. The remedy here is, as you might have guessed, more text and content on your site to give Google something concrete to latch on to.

One other great way to get good seo is to place your site in the directories that the search engines are building. It’s important to keep in mind and take a good look at Google Places in particular. The idea here is to be able to get your results in what’s called the Google 7 pack which is the preferred listing rank.

Phone Numbers For Good Rankings

If you’re going to look into this method, you need to be sure to fill out all the categories to get the maximum exposure. Some of the key information used here is the phone number and address of the business.

Tips For Tweets

Now on to what was said about Twitter at the seminar. One of the other speakers  reported that getting the most responses on Twitter is easier than you might think—all you really need to do is wait unit later in the day before you start. Another tip is to fill out the 160-character biography field. It seems people who do get six times more followers.

Don’t be shy in other areas either. Other areas of advice include adding a picture of yourself on the account and a link to your website. Finally, the conclusions drawn in the seminar noted that click-through rates were affected by the number of tweets and the lower the number of click-throughs, the higher the number of tweets. That’s good information for the marketers out there.

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iTunes Ping Has No Zing

Apple says that more than one million users joined their new music-focused social network Ping in the 48 hours following its launch. I find that hard to believe. I do believe that people will flock like seagulls on a chip bag to a hot new social media site even though they can’t keep up with the ones they’re already on. I do believe that people will jump at the idea of a music-based network (take that Myspace!) especially one brought to you buy the maker of the iPod.

What I have trouble with is the fact that when I sign on to Ping, I can’t find more than twenty people using the site. Those that I did find were all in the music biz. What gives?

When you first log on, Ping has a Facebook appearance but once you start mucking around it’s not very user friendly. For the network to have any meaning, you have to have followers and followees but short of searching the name of everyone I know, there’s no way to find people you want to connect with. I understand that Ping was planning on having a Facebook connect option but Facebook did an about-face before launch.

On a purely visual level, the Ping window doesn’t fit on my screen, even after I resize the sidebar as far as it will go. The far right, which is where the tools are, is cut off unless I scroll over and that’s just not going to happen. I’m not missing anything important, but it’s annoying.

What’s even more annoying is the fact that Ping is part of iTunes, not the web. I don’t open iTunes every day, and I guess, that’s behavior Apple wants to change. Still, there’s no doubt that I would “Ping” more often if I could do it from the web.

The biggest problem is you can’t DO anything other than promote sales. Now, here’s where I tread lightly, because this is a blog for marketers. As I moved around the site, I found that all of the status updates were notations of cds bought or reviews, both of which came with a prominent buy this button next to the CD graphic. Most lines had little or no additional information so it was like looking at someone’s wish list or shopping cart.

I understand that artists can add other updates to their pages, but the average user can’t. Where’s the “social” in this social media site? I assumed I’d be able to leave comments about my favorite artists, click on a song to “like” it, and easily locate other fans of the same song so we can connect. If that functionality is there then it’s well hidden.

And who decided to call it Ping? That’s not a sound I associate with music. Why not Sing or Zing?

I wish I had come in here to say what a great new marketing space Ping is for anyone in the music industry but right now, not so much. Will that change in the near future? I think it will.  Fortune has a great article with their thoughts on how Ping can be saved and it includes links to some of the best rants written so far. If Apple listens to what’s being said and makes some major changes in the next month, then marketers might hear ka-ching instead of feeling the sting when they join up with Ping.

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