Saturday, December 4, 2010

5 Chrome Extensions That Work Beautifully in RockMelt

RockMelt right sidebar.If you're not familiar with RockMelt, it's a a web browser that focuses on social sharing, Facebook chat and RSS feeds. It's built on Chromium, so it has the speed of Google Chrome along with most of the design. While some of Chrome's extensions do not quite work properly on RockMelt, there are others that work beautifully. I know some people who decided not to use RockMelt because it's lack of compatibility with extensions, but with new updates happening every week RockMelt is quickly improving and worth using.

I actually prefer the way RockMelts handles extensions over Google Chrome's method. While Chrome puts extension icons beside the search bar and does not give you the ability to remove icons or move them around, RockMelt does allowing rearranging and removal of icons. Also, RockMelts places their icons in right sidebar, so your search bar and address bar do not have to suffer (get smaller and smaller) with each new addition of an extension.

By the way, the right sidebar is also where RSS feeds and your Facebook and Twitter timelines are placed (as you can see from the image to the right). So now that you're more familiar with RockMelt, here are 5 extensions that you're sure to enjoy.

FeedSquares

This is one of my favorite extensions in Chrome, so I'm glad it also works in RockMelt. Basically, FeedSquares makes Google reader more enjoyable and makes your feeds pretty to look at. RSS items are presented as squares on a wall and then you can click on one to open in the story in the center of the screen over your wall. (link)

FeedSquares extension in RockMelt.

Gmail Checker Plus

If you're someone that keeps a browser tab open with Gmail 24/7 (like me) then this extension will come in handy! Within the preview window you can mark messages as read, delete messages, mark messages as spam, archive items and more. Desktop notifications are also available. (link)

Google Mail Checker Plus in RockMelt browser.

Diigo

I love being able to bookmark, highlight and add notes anywhere on the web with Diigo. This little extension really comes in handy when reading articles. You can highlight the things that really interest you and save them to your Diigo library. The web highlighter toolbar can be moved around anywhere on the page as well. (link)

Diigo extension in RockMelt.

TooManyTabs

"A must-have extension that manages your tabs, reduces your tab overflow, and saves your sanity." TooManyTabs allows you to "suspend" tabs in order to save memory and clear out your browser tabs. There are also other features like tab sorting and searching. It's nice to be able to put the tabs you're not using on hold until later. (link)

TooManyTabs extension in RockMelt.

Clip to Evernote

As you probably already know, with Evernote you can save full pages and clip content and then save them to your Evernote notebook(s). It also allows you to enable a feature where you can search through your Evernote notebook(s) whenever you search Google; the results will show at the top of your Google results. (link)

Evernote extension in RockMelt.

FYI: If you're wondering how to manage your extensions (RockMelt does not make it readily available), you'll need to go to chrome://extensions/ in your browser. Also remember that you can drag and drop icons or right click to totally remove them from the sidebar!

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Cup of Joe: Are You Marketing For Sh*ts and Giggles?

Ben the BodyguardRecently a new site launched that has had a lot of folks talking on social media. The designers are using an innovative scrolling design with high quality illustrations to entertain and sell their brand. Ben the Bodyguard is a soon to be released app on the iPhone and iPad that protects your phone from theft and your boss from reading about your former workplace…I think….Or is it the photos on the phone from thieves? Where does the iPad play into all this???

Oh, to be honest I am actually pretty confused about exactly what or how this new product works. But for the 20 seconds it took me to look over their beautiful site, that didn’t matter. Will I buy their product? No, I mean I don’t understand it!

In marketing we  often hear folks say, “people want to be entertained”, which is true. But it’s also true that if you are doing nothing but entertaining your audiance without communicating your brand’s message then you are pretty much doing it all for sh*ts and giggles! And if that’s all you are interested in, more power to ya!

So the real question is, when do you entertain and when do you inform? Here’s a tip: Education is needed when you are innovating.

For example, when our fearless leader Andy Beal launched Trackur in Febuary 2008, he needed to not only sell his new tool, but also sell the concept of Online Reputation Management as well. Therefore a month later he published the first and only book on the topic! Here, Andy, knew that at the time ORM was so innovative that he needed a vehicle to communicate the underlying concept. Now, as a result we have an extremely competitive ORM consulting and tool marketplace because of Andy’s work.

Other products that aren’t that innovative can be more entertaining without the need to educate. Take for example Old Spice. Here we see a strictly entertainment-driven campaign. Education wasn’t needed because let’s face it, hopefully, everyone knows what deodorant is.

Talented marketers are able to mix both entertainment and education to create campaigns that engage their audiance in ways that stimulate their minds and their funny bone!

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Gowalla Upgrade Adds Foursquare and Facebook

Location-based check-in services aren’t as big as they appear to be from the hype, but still, companies are clamoring to take over the space. Foursquare has been the high-profile leader for awhile but there are folks that prefer Gowalla’s interface and then there are those who don’t leave Facebook for anything. That’s why Gowalla has decided to run with the old adage, “if you can’t beat them, join them.”

Gowalla’s latest update allows the user to see the check-in updates of their friends, even if they’re using rivals Foursquare, Facebook, even Twitter and Tumblr.

Josh Williams, CEO of Gowalla had this to say about the decision:

“Increasingly people have friends on Facebook and Places, and they want to keep up with Deals and the things that are going on there. There’s really no reason why you shouldn’t be able to have your cake and eat it, too. (We were) like, let’s let them connect with their friends on other services as well, and create a hub for all that.”

Gowalla also upgraded their system to make checking in easier with a quick tap system that auto fills much of the needed info. Other new features include the ability to easily see location “highlights” from other Gowalla users and “tips” from Foursquare users. Other new features include the ability to bookmark places you want to return to or visit in the future and a notes program that allows you to leave a note for a specific person the next time they check-in at that location.

“Frank, don’t order the chicken salad if Henry is working. Trust me.”

I don’t know if the folks at Foursquare will be unhappy or indifferent about this piggybacking move by their competitor but for consumers it’s a great answer to an ever increasing problem. With so many different kinds of social sites and activities, finding ways to combine and filter the streams is always top on the list.

What do you think of Gowalla’s move to include Foursquare. Good business or  desperate attempt to stay afloat?

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Social Editors and Super Nodes - An Appreciation of RSS

RSS comments.pngYesterday I posted what was pretty much an offhand question - Is RSS Dead? I had been working on the FM Signal, a roundup of the day's news I post over at the FM Blog. A big part of editing that daily roundup is spent staring into my RSS reader, which culls about 100 or so feeds for me.

I realized I've been staring into an RSS reader for the better part of a decade now, and I recalled the various posts I'd recently seen (yes, via my RSS reader) about the death of RSS. Like this one, and this one, and even this one, from way back in 2006. All claimed RSS was over, and, for the most part, that Twitter killed it.

I wondered to myself - am I a dinosaur? I looked at Searchblog's RSS counter, which has been steadily growing month after month, and realized it was well over 200,000 (yesterday it added 4K folks, from 207K to 211K). Are those folks all zombies or spam robots? I mean, why is it growing? Is the RSS-reading audience really out there?

So I asked. And man, did my RSS readers respond. More than 100 comments in less than a day - the second most I've ever gotten in that period of time, I think. And that's from RSS readers - so they had to click out of their comfy reader environment, come over to the boring HTML web version of my site, pass the captcha/spam test, put in their email, and then write a comment. In short, they had to jump through a lot of hoops to let me know they were there. Hell, Scoble - a "super node" if ever there was one - even chimed in.

I've concluded that each comment someone takes the time to leave serves as a proxy for 100 or so folks who probably echo that sentiment, but don't take the time to leave a missive. It's my rough guess, but I think it's in the ballpark, based on years of watching traffic flows and comment levels on my posts. So 100 comments in 24 hours equates to a major response on this small little site, and it's worth contemplating the feedback.

One comment that stood out for me came from Ged Carroll, who wrote:

Many people are happy to graze Twitter, but the 'super nodes' that are the 'social editors' need a much more robust way to get content: RSS. If you like RSS is the weapon of choice for the content apex predator, rather than the content herbivores.

A "content apex predator"! Interesting use of metaphor - but I think Ged is onto something here. At Federated, we've made a business of aligning ourselves with content creators who have proved themselves capable of convening an engaged and influential audience. That's the heart of publishing - creating a community of readers/viewers/users who like what you have to say or the service you offer.

And while more and more folks are creating content of value on the web, that doesn't mean they are all "publishers" in the sense of being professionals who make their living that way. Ged's comment made me think of Gladwell's "connectors" - there certainly is a class of folks on the web who derive and create value by processing, digesting, considering and publishing content, and not all of them are professionals in media (in fact, most of them aren't).

In my post I posited that perhaps RSS was receding into a "Betamax" phase, where only "professionals" in my industry (media) would be users of it. I think I got that wrong, at least in spirit. There is most definitely an RSS cohort of sorts, but it's not one of "media professionals." Instead, I think "social editors" or "super nodes" is more spot on. These are the folks who feel compelled to consume a lot of ideas (mainly through the written word), process those ideas, and then create value by responding or annotating those ideas. They derive social status and value by doing so - we reward people who provide these services with out attention and appreciation. They have more Twitter followers than the average bear. They probably have a blog (like Ged does). And they're most likely the same folks who are driving the phenomenal growth of Tumblr.

Social editors who convene the largest audiences can actually go into business doing what they love - that's the premise of FM's initial business model.

But there orders of magnitude more folks who do this well, but may not want to do it full time as a business, or who are content with the influence of an audience in the hundreds or thousands, as opposed to hundreds of thousands or millions, like many FM sites.

I'm learning a lot about this cohort via FM's recent acquisition of BigTent and Foodbuzz - both of these businesses have successfully created platforms where influential social editors thrive.

RSS is most certainly not dead, but as many commentators noted, it may evolve quite a bit in the coming years. It has so much going for it - it's asynchronous, it's flexible, it's entirely subjective (in that you pick your feeds yourself, as opposed to how Facebook works), it allows for robust UIs to be built around it. It's a fundamentally "Independent Web" technology.

But RSS also has major problems, in particular, there's not a native monetization signal that goes with it. Yesterday's post proves I have a lot of active RSS readers, but I don't have a way to engage them with intelligent marketing (save running Pheedo or Adsense, which isn't exactly what I'd call a high-end solution). I, like many others, pretty much gave up on RSS as a brand marketing vehicle a couple of years back. There was no way to "prove" folks were actually paying attention, and without that proof, marketers will only buy on the come - that's why you see so many direct response ads running in RSS feeds.

It does seem that no one is really developing "for" RSS anymore.

Except, I am. At FM we use RSS in various robust fashions to pipe content from our network of hundreds (now thousands) of talented "social editors" into multitudes of marketing and content programs. (Check out FoodPress for just one example). We've even developed a product we call "superfeeds" that allows us to extend what is possible with RSS. In short, we'd be lost without RSS, and from the comments on my post, it seems a lot of other folks would be too, and in particular, folks who perform the critical role of "super node" or "social editor."

So long live the social editor, and long live RSS. Perhaps it's time to take another look at how we might find an appropriate monetization signal for the medium. I'm pretty sure that marketers would find conversing with couple hundred thousand "super nodes" valuable - if only we could figure a way to make that value work for all involved.

Hmmmm.....

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Friday, December 3, 2010

Footfeed – One Site for All Your Check-ins

Footfeed - One site for all your check-ins.If you're like me, you probably have at least 2-3 geolocation service apps, like Brightkite, Foursquare or Gowalla, on your smartphone. It can be quite time consuming when it comes to using all of them when out and about. My husband always laughs at me because I have to take 5-6 minutes just to check-in at each one.

Like Checkin Mania, a site I covered earlier this year, Footfeed is another site that aims to make your life easier when it comes to sharing your location on the web. Footfeed lets you check into all of your services at once, as well as earn multiple rewards (points, badges, mayorship, etc). "Footfeed integrates APIs from Brightkite, Foursquare, Gowalla, Facebook, Twitter, Google Latitude and soon Whrrl."

Getting Started

After creating and verifying your account, it's time to start connecting your geolocation accounts. When registering, you can choose to connect your Facebook account during that initial step, or wait until now. Adding each account is painless, and best of all you don't have to supply any of your login credentials. You're directed to each site (Foursquare, Brightkite, Gowalla, etc) in order to grant Footfeed permission to access these accounts.

View Your Timeline

Once you're done connecting your geolocation accounts, Footfeed imports all of your friends, check-ins and data from each site. You're then directed to a combined timeline that can be sorted by service. Clicking on a username will take you to that person's profile on the original service, while clicking on their location will take you to a location page within Footfeed.

Footfeed combined timeline.

Location Page

Here you can see information about a specific location that a user has checked into. Of course there is a map of the location - as expected. You can see how many times you have checked into that location, how many people have visited the page and how many people (total) have checked into that location. There is also a combined timeline showing who has checked in that location and via which site. The timeline can be sorted by service just like your own account timeline.

Footfeed location page.

Feeds & Stats

Now back to your account page; the left sidebar has information about you such as your latest check-in, number of check-ins via each service, number of badges, number of photos shared, number of notes posted, etc. Clicking on the "All Activity History" link will show a timeline with just all of your check-ins. So if you're curious about your past whereabouts, this is a great place to feed your curiosity.

Auto Posting

You may also want to click on your name in the upper right corner of the page to go to your settings. Here you choose which services to have Footfeed automatically post to when you check-in. By default, each site is set to not post. You will probably want to enable most if not all of them, so that your sites will be updated whenever you check-in via the Footfeed app.

You can also choose whether or not to have your services post to Facebook. Since you probably already have Facebook connected directly to each individual service, it's probably not a good idea to enable this. Of course, the choice is yours - just be aware that double posting may occur.

Footfeed iPhone/iPod Touch app.

Mobile App

It's seems that Footfeed only has an iPhone/iPod Touch app at the moment. I'm surprised that they don't at least have a mobile website. This could be a huge mistake for them, since more people are now using other smartphones more than the iPhone.

I did try the app on my iPod Touch and it seems pretty decent - it's also free, which is always a plus. Not only can you check-in within seconds, but you can also keep up with your friends and see where they are checking in.

What I really do like about Footfeed is the fact that now I don't have to open up each geolocation app each time I want to check-in, and my husband can no longer laugh at me! This is definitely a huge convenience.

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Facebook Looking to Beef Up Washington Presence

Just the title of the post alone should be enough to know that Facebook realizes that privacy will be the biggest issue that could get in the way of its continued success. What better way to manage this kind of concern than to hire people who can con, errrr, convince lawmakers and legislators that Facebook should get a pass on these concerns. Off to Washington DC!

You can’t blame them since this is how Washington operates. The highest bidder gets the legislation in most cases so it only makes sense to play the game as well. If you think I am being cynical here then you just need to wake up and smell the coffee. Washington works on money and salesmanship at the end of the day. I am not saying it’s right and, in fact, I hate that it is the way of the Beltway but it just is.

Bloomberg reports on Facebook’s moves to sure up this area.

Facebook Inc. is expanding its Washington office and consulting with privacy advocates as lawmakers question how well the world’s largest social- networking site protects the personal information of users.

The company is looking for a public-policy expert and a deputy press spokesman, following the June hiring of Marne Levine to head its Washington office. Levine is a former top aide to Larry Summers, director of President Barack Obama’s National Economic Council. The new hires would bring Facebook’s Washington team to eight, up from zero three years ago.

Facebook has an incredibly bright future but the talk is that privacy could be the think that could put a few clouds on the horizon.

“A lot of people think Facebook could become bigger than Google, but privacy could be the real Achilles heel for this company,” said Sunil Gupta, a professor at Harvard Business School whose research areas include new media. “Privacy will be a huge issue, both in Washington and overseas.”

This information comes at an interesting time as the FTC is calling for a “do-not-track” option for Internet users. That sounds nice but can it be enforced? That’s a discussion for another place.

What could hurt Facebook in these efforts is quite simply their history with privacy. Their “Oops! We didn’t mean it!” approach to privacy where they do what they want and then see just how big of a backlash it creates could hurt them. Of course, it doesn’t help that their founder, who is suddenly getting praise for being more polished, has always seemed a bit disingenuous when it comes to people, privacy and his company’s success.

“Facebook is a ticking privacy time bomb, no matter how much they spend in lobbying,” saidJeffrey Chester, executive director of the Center for Digital Democracy in Washington, which has urged the FTC to address privacy issues at Facebook and other online marketers.

The article addresses the interesting aspect that Facebook has become a premiere tool for politicians in their attempts to stay connected with their constituencies as well as attack their enemies. Isn’t Washington grand?

I suspect with quotes like the following, Facebook has created some opposition in the nation’s capital that will require either a deeper reach into the wallet or just doing something differently just so it can continue to grow.

The co-chairmen of the House Privacy Caucus, Texas Republican Joe Barton and Massachusetts Democrat Edward Markey, sent a letter to Facebook Chief Executive Officer Mark Zuckerberg on Oct. 18 questioning the company’s privacy safeguards. Facebook’s response, a 13-page letter dated Oct. 29, explained that the sharing of user IDs is part of the way Internet browsers work and that it is developing technical solutions to further protect its users.

The response didn’t satisfy Barton, who is seeking to become chairman of the Energy and Commerce Committee in the new Republican-controlled House.

“It seems like not a month goes by without the discovery of a data breach of one kind or another,” Barton said in an e- mail. “My committee and its subcommittees are going to take a hard look at the reliability of Internet privacy policies.”

To be fair, it’s not like Facebook is the only player from the Internet community in Washington. In fact, it is far from the largest either.

Facebook’s Washington contingent is still dwarfed by Google, which has about 40 people in its Washington office, including 10 registered lobbyists.

Facebook spent $221,390 on lobbying activities in the first nine months of this year compared with $169,700 in the same period last year, according to federal disclosure reports. Google reported spending $3.92 million in the first nine months of this year. Facebook hasn’t registered a political action committee, while Google’s PAC gave $208,000 to federal candidates in the past two years.

So the game will continue and the money will go to places that sound nice but after that who knows who really benefits. As a result, one always has to wonder whether the eventual policy that shapes how the American public’s online privacy is ‘managed’ is really about what is best for the people, for politics or for politicians.

What’s your take on Facebook’s increasing Washington DC presence? Business as usual?

Have a nice weekend.

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Setting the Hook: Fishing for New Readers with Social Media Lures

This guest post is by Ben Harack of the Vision of Earth project.

Regarding readers as fish, and bloggers as fisherman, might seem strange. Bear with me as I show you part of why I like the idea of blogging as being similar to fishing.

Those of you who are familiar with fishing know that getting the fish to bite the lure is only the first step of the process. A good yank from your end is often advisable in order to “set the hook”, ensuring that the fish will be less likely to escape.

A new reader to your page doesn’t have the hook set yet, in fact, they might not have bit at all. They might just be moving closer, perhaps to sniff the lure.

Modern media speed and information overload has caused readers to be more cautious with the way they spend their time reading or browsing. The fish might just swim in a bit closer to see if the lure looks tasty. If the lure looks dead or unappetizing the fish will likely swim on to find something more interesting.

Lure readers in

One of the major topics on ProBlogger lately has been social media. While search engines have been very important in the development of the Internet, social media has led a revolution in how we interact with content.

I feel that the onslaught of social media has exacerbated the short attention spans of Internet readers. Social media information tends to come in small bites. I feel that this evidenced by the naturally short nature of Facebook statuses, tweets, and news headlines on Digg, Reddit, and others.

How is it best to lure people in with social media? This website is absolutely full of tips on this subject. To capture the power of social media, I can honestly recommend reading about:

In a recent post about the small size of tweets, Darren raised the idea of a possible swing towards long-form content. From his post, and my own experience in the area, I have concluded that social media tends to facilitate the creation of connectivity, conversation, and community around content of value.

For bloggers, the hub of our content tends to be our blogs and websites. Social media can be regarded to some extent as the cloud of human interaction around a website. Darren illustrates this well in his post Home Bases and Outposts – How I use Social Media in My Blogging.

It is important to note that social media is not just another outlet for your standard content. If you only use it to link directly back to your blog, you are missing out on most of its potential. Social media is primarily a conversation created around you and by you. Without your interaction, conversations will still happen, but they will progress without you being involved. A megaphone isn’t a good conversation partner. To create a strong following, you need to connect with the people who are interested in what you do.

In the world of social media, quality of communication is key. Being restricted to about 30 words per unit of communication means you have to make each one count. With practice and care, it is possible to show that brevity does not preclude quality. It is possible to convey great meaning with even a single tweet.

We live in the age of the sound bite, the slogan, and the catch-phrase. In order to tame the beast of social media, we need to master its language.

Set the hook

You can’t force people to read what is on your page, but you can certainly encourage them. You can’t force them to come back, but you can provide some good reasons why they might choose to.

The specific techniques that I try to use are:

These tools cater to the tendencies of Internet readers. The intent is to grab their attention so that they will actually consume your content more fully rather than scanning it.

It is hard to set a dull hook. Sharpen your hook by making your website easier to navigate. Highlight your social media connections, and provide clearly visible ways for people to subscribe to your content or newsletter. Provide interactive elements such as contests and polls to generate additional interest.

I experimented recently with the creation of my own blog carnival called the Renewable Energy Review. Unfortunately as I found out, there is extremely little in the way of quality writing being pushed around the blogosphere on this topic. Our standards at Vision of Earth are high enough that only one article submitted thus far merited a link from us. This might sound harsh, but we have established standards of editing and fact-checking that are not matched outside of professional periodicals.

So what did I do? My team and I simply transitioned into creating a high-quality periodical of our own. Even with the publication so early in its life, we have noticed that it has already begun to draw some substantial interest. As a fledgling volunteer project/blog, we have been happy with the results.

More commonly, bloggers will write a series of posts on a topic to generate interest and subscribers. When people like what you write, and know that you will have more of it soon, they have an incentive to come back. All of the techniques for setting the hook eventually depend on you having content that is of value to readers to such an extent that they will come back again to experience more of it.

Eat your readers

Analogy taken too far? I think not!

Your readers consume your content, but you are the one who is attempting to make a living off them. If you are a Professional Blogger, the number and quality of your relationships with your readers are what literally put the food on your table.

Try to understand your readers and cultivate respect for them. Understand, because you may be fishing with the wrong lures or in the wrong part of the lake. Respect, because a genuine conversation requires some degree of shared positive regard.

Ben Harack is the leader of the Vision of Earth project, which attempts to study the key challenges facing society today. They publish on topics as wide-ranging as nuclear energy, ending poverty, and deliberate social change.

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