Wednesday, December 15, 2010

Trackur Gets More Klout, Adds Twitter Influence Metrics

One of the cool features about Trackur’s social media monitoring is our InfluenceRank scoring system. For every web site, blog, or Twitter user, we’ve always shown you just how influential they are–with a simple score out of 100.

With news sites and blogs, we provided further analysis with screenshots, traffic details, backlink numbers and more. Today, we’ve added a similar dashboard for Twitter users influence.

As you can see, we have all the info you need to make a quickly decide if this person is someone that is exerting an influence on your brand.

The Trackur dashboard includes:

  • InfluenceRank score out of 100. As with our InfluenceRank for web sites, the higher the number, the more influence they have! For this score we’ve partnered with Klout–the leader in tracking Twitter influencers. Click on the Klout logo  in the dash and you’ll be taken to their site for even more insights on the Twitter profile.
  • Avatar and profile information. Who are they? What do they look like?
  • How many followers? How many are they following? How vocal are they?
  • Klout is also providing us details of the topics they are most influential. So, if you are tracking the keyword “iPhone” and you see they are influential in “Mobile” you’d probably want to sit up and take notice.
  • Lastly, we have the comments box. This is where you can keep private notes of any contact or notes about the user.

How do you find the new Twitter influence metrics? Easy…

We’re not standing still, either! Look for many new features in the New Year as we strive to ensure Trackur remains a social media monitoring dashboard that is cheaper, faster, and more accurate than any other!

Not using Trackur? Get you free social media monitoring dashboard today!

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Tuesday, December 14, 2010

Facebook Memeology: More Empty Social Chatter

Wow. If there is one thing I can take away from these end of year lists of trends etc. is that social media is truly a mile wide and about a ¼ inch deep. In other words, what gets the most attention in places like Twitter is very shallow. All of the talk of the social media revolution and passing information along that will change the world blah, blah, blah and this is what Facebook tells us are the biggest trends in status updates in 2010.

Again I say Wow. For all the issues facing the world from global warming, financial crisis, war and just about anything else that actually impacts a person’s life in a real way the number one trending mention in status updates is the newest acronym for the virtually lazy, HMU (hit me up)?

I think I have said enough about this over the past few days but let’s get something straight. Social media looks more and more like a vast wasteland of inane chatter than ever before. As Internet marketers it appears as if the task at hand is just finding a way to either market your products and services alongside this ‘interaction’ or figure out an effective way to wade through the muck to find the people that are interested in your message. Neither is going to be easy. If this isn’t evidence for cultivating a strong community around your cause / product / whatever rather than looking to the masses, I don’t know what is.

When 20% of the top 10 ‘trends’ in status updates are about events that truly impacted people and the other 80% are about mere distractions, it’s time to call the social media world what it actually might really be: a way for people to express just how empty their lives really are. Harsh? Maybe but if it’s anything other please explain so in the comments section.

Well, here’s to airplanes (Airplanes? Really?) and to trying to predict the future in 2011 (rather than dealing with reality in 2010, I suppose).

Here’s my predictions for what will trend next year. Happy 2011!

1. Boats
2. Dirt
3. Movies
4. Bieber puberty
5. An event to create hollow online activism
6. Plastic
7. iAnything
8. Gas (of the personal kind)
9. An event that makes everyone look cool because they mentioned it
10. AUKM – Are U Kidding Me?

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Google Still Rules as the Most Used Social Media Login

In an average day, I log-in to no less than twenty different websites. Some of these are blogs I work on. Some are communities I follow. Then there’s Amazon, eBay, Gmail, Facebook and Twitter.  Each place has its own username and password and some make me change my password on a regular basis. Firefox remembers most of them for me, thank heavens, but it’s not an exact science.

So in comes social media logins. These are the sites that allow you to bypass their own login system by using Facebook, Twitter, etc. At first glance, it seems like a great solution. You only have one front door key to your house, so why not one “key” for the entire internet. But which key?

Janrain, Inc., (www.janrain.com), a company that provides third party logins along with other user management platforms has just published their latest study on this very topic. They looked at 300,000 sites that are currently using their Janrain Engage program and figured out which social media login was the most popular.

In spite of the fact that Facebook logins have been popping up everywhere on the web, they’re still only the second most popular login system. They’re up 3% over the past three months and rapidly gaining on Google which still holds first place. Yahoo comes in third, which surprised me at first, then I realized that I use Yahoo to login to sharing site Yahoo Buzz and the old standby for bookmarking, Delcious. Twitter was up from 5% to 7%. Windows Live, AOL, and Paypal picked up the rest of the pie.

The numbers take a fascinating turn if you segment the data by category. Looking strictly at entertainment and gaming sites, Facebook jumps up to become the leader by a wide margin. Windows Live moves up on the list thanks to its popularity in Europe and Google nearly falls away.

When it comes to mobile, Janrain turned to their iPhone app users and found Facebook (34%) and Google (30%) still in the top spots but Twitter came in much higher at 15%.

For the consumer, social logins are all about getting up and running faster. It eliminates the need to remember a log list of username and passwords and it allows you to automatically populate profile fields with the click of one button. For the marketer, social media logins turns each user into a mini-brand ambassador for your site. Actions on site, can be automatically sent as social media updates on Twitter or Facebook. Being connected also gives the user easy access to their friends list which encourages sharing.

The downside of using a social media login is privacy. Though every site serves up an assurance that your personal data won’t be accessed, it’s hard to believe. And then there’s the annoyance factor. If I forget to uncheck a box on GetGlue, every move I make will be broadcast to my friends on Facebook and Twitter. Great for brand awareness but not so great for my followers.

Do you use social media logins on your site?

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Monday, December 13, 2010

Twitter Top Trends 2010

Well, I was sure holding my breath on this one and now I can breath easy. Twitter has released its Top 10 Trends list for 2010. Now that Twitter has gone about explaining just how their trends feature works this list makes sense …… I guess.

Twitter is pretty sure though that it has the pulse of the 8% of America that has a Twitter account (Honestly, how many of those accounts are really active, Twitter? If you told us that you would be actually telling us something.). In their blog they give some insight about their list

These Trends indicate the things that are most meaningful in our lives. Each day on Twitter, people tweet about news, sports, entertainment and cool new technology–and everything else in between. The list of 2010 Twitter Trends reflects what’s happening in our world,demonstrates the power of turning any event or story into a shared experience, and underscores Twitter’s value as a real-time information network.

Drumroll please! Here are the Top 10 Trends on Twitter for 2010 that indicate what shapes our lives and are most meaningful! (Cymbal crash!)

1. Gulf Oil Spill
2. FIFA World Cup
3. Inception
4. Haiti Earthquake
5. Vuvuzela
6. Apple iPad
7. Google Android
8. Justin Bieber
9. Harry Potter & the Deathly Hallows
10. Pulpo Paul

Ok, let’s see. Number 1 was (and still is) very important. Number 4 is probably, in the big picture, more important than #1 because of the level of human suffering still going on. Let’s see, Number 2 is a soccer tournament. Number 3 is a movie. Number 5 is a plastic horn. Numbers 6 and 7 are technology. Number 8 baffles me to this day. Number 9 is a movie (oops, there is a book as well but since it’s more than 140 characters I am not sure how many Twitter users actually read it). And finally, Number 10 I had to look up and be reminded that this is the recently deceased octopus that apparently could pick World Cup games.

The net result of this is me scratching my head and asking “Is this all we could come up with that is most meaningful in our lives?”. This list is more about the distractions people use to ignore actual important things like the economy, mid-term elections, threats of war and many other things.

My point here is that Twitter is getting pretty full if itself when it has the stones to call these results “most meaningful”. Meaningful is a relative term. How about “most tweeted” or “most passed along without thinking” because that’s all they are. Tweet bots and people trying to gather up automated hordes of “followers” are what is mostly represented here.

Look, I think that Twitter is very interesting and it has its place for sure. But allowing the 8% of the population that has a rather narcissistic view of the world from the get go to define meaningful is, well, ridiculous.

What’s your take? Is this list about what was most meaningful or about what was most popular? More often than not those two things don’t even hang out in the same zip code together.

Let’s hear it.

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News From The Social Media World

There's always lots of new and interesting things going on in the world of social media and it doesn't matter whether you're looking at this Internet phenomenon as a social medium or the new way that businesses is doing business, it's a good idea to keep involved with what's going on.

And one experiment involves a group of high school students from Seattle who gave up all aspects of social media for one whole week. That meant that the students didn't text or use Facebook or Twitter and there were some interesting results at the end that were reported in the seattletimes.

The Social Experiment as it was called actually had students phoning each other on their cell phones and one of the most notable things they found was that emotion translates better in a human voice than in the smiley or sad emoticons for texting. The article goes on to state that one girl was so worried she might break the rules she actually even gave her high school teacher her Facebook password to avoid temptation.

Another student who was responsible for 6000 texts per month found that she was actually getting more exercise when she didn't get up and sit in front of her computer to check her Facebook page before she spoke to anyone every morning.

Some of the parents who were involved are also pleased because now they get numerous phone calls from their children and are getting reacquainted via longer telephone conversations. All this leaves me wondering if anyone remembers the old short story called The Machine Stops by E.M. Forster.

Unfortunately not every new invention is all good and that's certainly the case for social media. Audri Lanford runs the North Carolina-based scambusters.org with her husband and she's convinced that social media outlets like Facebook and Twitter are the latest tool that scammers are using to separate people from their money during the holiday season.

"Somebody follows you, you follow them. They friend you, you friend them,” Lanford explains in a recent issue of ajc.com. “They might try to get you to buy stuff that may or may not exist to steal your credit card numbers.” Lanford suggests that one of the easiest ways to avoid these scammers on the Internet is never ever respond to spam.

Even the heavyweights in the industry are in her corner. McAfee has just released a spoof called the 12 scams of Christmas and one of the more obvious ones that's making the route on social media outlets is an offer of a free iPad to anyone who buys bogus gifts with their credit card number.

Even the more legitimate companies like FedEx and UPS have scammers that are representing them during the holiday season in an attempt to give social media a bad name. All these examples aren't designed give social media a bad name, really.  It's just a friendly reminder that with all the good that comes with any new invention like this there will always be people lurking in the background to take advantage illegally.

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Sunday, December 12, 2010

Use Photos to Stand Out in the Facebook News Feed

This guest post is by Tommy Walker, Online Marketing Strategist and owner of Tommy.ismy.name.

A picture is worth a thousand words, right? This old cliché has become especially true in blogging. It’s statistically proven that by inserting compelling photographs into your blog posts, you’re able to better retain your reader’s attention.

So what if photos are also exactly what you need to stand out on the world’s most popular social network?

On Facebook, Photos are the most used features of the site (after status updates of course). You may have already known that, but did you also know that Facebook is one of the most used photo sharing platforms on the entire Internet?

So how can we tap into the power of Facebook Photos to separate your Page from the rest of the noise on Facebook?

If you’ve been using Facebook ads to perform inception on your blog, you’ll have a good idea of the psychographic profile of your readers. We can use this information to create (or find) compelling images that will resonate with your audience.

Let’s imagine I run a blog about creating Hollywood movie props on an indie movie budget. Normally I build simple props that are pretty general, like ray guns, or jet packs. But lately I’ve been running Facebook ads and I’ve learned from the Responder Profile report that the majority of the people who clicked on my ad have listed “Iron Man” as a favorite movie in their profile.

Knowing this, I create a tutorial for my blog that gives instructions on how to make an Iron Man mask.

To really draw attention to this step-by-step tutorial and stand out in my fans’ news feeds only requires a little extra thought and attention to detail. Just a little more work, and I get a result that looks something like this:

Now let’s break down what I did here, so you can create results like this, too.

Step 1: Breaking up the image

Take the main image that you would like to show up in the News Feed and break it up into two or three parts using a photo editor. For the Iron Man album, I broke one photo up into two separate images, with each image highlighting a different element of the build.

The original image looks like this:

To break it up, I simply opened the image in Gimp (although you could use Photoshop or even Paint!) and selected the Battery and Arc Reactor. Then I copied and pasted it into its own image file, and did the same for the mask.

I then very quickly created the album cover by typing “Become” over the Iron Man logo, and saved that as its own image file> I then saved everything to its own folder on my desktop.

Here are two quick notes about album covers. Firstly, selecting the right image is important for two reasons:

  1. The album cover is the first thing people see when someone clicks on the Photos tab on your page. By default, Facebook also displays the two most recent photo albums on the left-hand sidebar underneath the list of people who like your page. When they visit a page, it’s only natural for people to check out the number of people who like that page — for social proof. Take advantage of this curiosity by creating an eye-catching album cover. Even with a small number of likes, you’ll appear to be ahead of the game, as this is valuable real estate that most pages simply aren’t taking advantage of.
  2. The album cover will always appear in the furthest left-hand corner when you publish an album to the news feed. Selecting the wrong image for the album cover can make the entire update completely pointless. take a look at the images below. By default, the photo titled “Step 5″ would be the album cover here, but it’s not a great image. To have the most impact on the News Feed, you’d want to make sure that the album cover shows the image titled “Step 10.” We’ll talk about this more in the next section.

Step 2: Selecting the album cover and organizing your photos

Go to the Photos tab on your Business Page and click on Create a Photo Album.

A dialog box will appear, giving you instructions on uploading your photos.

Click Select Photos and choose the photos you would like to be included in the album.

Click Open once you’ve selected all of the photos for your album. The photos will begin to be uploaded to the album. By default, the album is named with the date and time that you’re uploading the photos. Change the name to reflect the contents of the album. Also, check the High Resolution button (just because you can!).

Once the photos have finished uploading, click Create Album.

From here, select the image you want to use for the cover of your album. Also feel free to add descriptions to your pictures. If it makes sense, insert links to relevant pages within your blog (this will depend on the content of your album).

Once you’re satisfied with your Photo descriptions, click Save Changes. A dialog box will appear prompting you to Publish or Skip.

Do not click publish!

Click Skip. You will be brought to the album and all of the images will appear in the order in which they were uploaded. This isn’t always ideal if you’re really looking to stand out in the news feed.

It is vital to note the arrangement of the photos in the album, as it will determine their order in the news feed.

As I said earlier, Facebook automatically puts the album cover as the far left image of the three in the album preview in the news feed—regardless of how the images are arranged in the album. Facebook then takes the two images after the photo that’s designated as the cover, and assigns them as the middle and far-right images in the news feed.

So if the photos are arranged like this in the album:

They will look like this in the news feed:

To achieve this landscape effect in the news feed, simply drag the two images that are meant to follow the album cover in the order in which you’d like them to appear in the news feed.

Then, your album will look like this:

And the feed will look like this:

Once you have your photos arranged the way you’d like them to appear in the news feed, all you have left to do is create an album description and publish the album.

Step 3: Entering your album’s description

Underneath your photos, you’ll see an Add a Caption link. Click it to open the popup where you can describe your album and include any external links.

Facebook will allow a total of 320 characters (including spaces) in your album description before it hides the content and adds a See More link to the end of your description.

Keep your descriptions around one to two lines, and always put a line break between your description and link so that the content appears cleanly in the news feed.

After you’ve clicked Save, click Edit Album Info to see the Album Description page. Click the Edit Photos tab on the top right of the gray box. Then, click Publish Now.

And there you have it! Your album will have a good chance of standing out in the otherwise really crowded news feed!

What’s that you say? You don’t make props? There are all sorts of other creative ways to use Facebook Photos to promote your business. What are some ways you’ve used this tool? Are there other Facebook Photo ideas you can share?

Tommy is an Online Marketing Strategist and owner of Tommy.ismy.name. He is about to release Hack The Social Network, the ultimate guide to Facebook Marketing, and is currently developing a “mind hacking” course.

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A Social Media Chaplain? Sure, Why Not?

Occasionally I like to bring to our readers attention something very different that will create some thought or reaction. Since it’s a Sunday, what better way than to bring you an interview with Jon Swanson who takes as one of his titles, Social Media Chaplain.

Now most people have heard of hospital chaplains, fire department chaplains, police department chaplains, army chaplains etc but this is truly a unique claim in the world of chaplains. That works well because Jon is a unique guy and has been kind enough to answer a few questions regarding his calling in the social media space.

So you know, Jon hangs out with the A-listers in the social realm. I was introduced to him by Chris Brogan (not personally but Chris and I are ‘friends’ on a ‘one of 160,000’ kind of level) and Jon spoke at the #140 Conference in Detroit. Honestly, he has been so nice to me and has been so responsive to questions I have that are well beyond this interview’s scope that I thought it only fair to introduce him to the rest of you. Oh, and in case you are wondering, I am pretty sure the social media chaplain post is an unpaid position so Jon works his day job as Executive Pastor at Grabill Missionary Church in Grabill, Indiana.

Frank: How did you get your start in social media? Was it for your church or was it something you did on a personal level?

Jon: Nope. This one was just me. I started blogging for myself, taking some essay kinds of writing I had done for years and pulling it online. Out of that I started building relationships, moving to twitter, facebook, myspace and some other stuff no one remembers.

For most of the run of a podcast that Becky McCray and Chris Brogan created called “The Great Big Small Business Show” I contributed as the guy who wasn’t at all an entrepreneur, but shopped from them. I did a stint as a contributor at GNMparents.com, and now I write occasionally for Smallbizsurvival.com thanks to Becky.

At Levite Chronicles, I’ve been pretty much an essayist.

In 2007, I did an advent blog, kind of a digital advent calendar. The next spring, I did a group blog as a lenten series.

And then 2009 I started 300wordsaday.com, a daily devotional kind of blog. I write 300 word posts 5 days a week on following Jesus. The first year was walking through the book of Matthew. The second year has been more scattered.

During the end of 2008, I was looking at changing jobs. I couldn’t talk to anyone locally. So I had a small group of friends online that were my sounding board. I even listed a couple of them as references. In fact, at the time I listed one of my friends, we had never talked face-to-face and yet I listed him as the reference for a job as pastor. I figured that the committee ought to care about how well I could talk with people as people, in unusual settings.

Frank: When did you start calling yourself the social media chaplain?

Jon: I’ve gone to SOBcon for the past three years. It’s a great intimate conference for bloggers. Before my second year, I was trying to decide what it was I do in relation to social media and faith. I had talked about social media pastor, but somehow, it didn’t feel right. I thought about the chaplain idea, search the phrase “social media chaplain”, discovered there wasn’t one, and was settled.

What I’ve discovered is that it is a title that people understand. There are hospital chaplains and military chaplains and police and fire department chaplains and many people are familiar with the idea. In fact, it makes more sense than pastor for what I do in this space.

Frank: Have there been any real negative responses to your title?

Jon: Nope.

Frank: Is your social media activity pastoral in nature or would you say it is more about providing caring? How willing are people to “let you in”? Have you developed relationships as a chaplain or as a pastor on Twitter? Is there a difference? (Note: I know I ask too many questions at once but please remember I am a blogger :-) )

Jon: Hmm. I’m not sure how to answer that, since I’m just me. I am a pastor, a shepherd. And I care.

I would love to believe that I have formed relationships as Jon, a guy who knows something about God and something about life and something about pain and something about video and something about church and something about being a dad.

I think that a huge part of social media at its best is the social component (as opposed to broadcast media or print media). And the only way people “let you in” is as a person who shows up.

I often feel pretty ineffective in how I engage. I’m not good at facebook. I only follow about an eighth of the people who follow me on twitter. But, the people I follow are people I care about, people that I want to know better and stay in touch with.

So, I don’t know what question that answers, but it’s a start. :)

Frank: How did you get hooked up with some of the social media “big boys” like Chris Brogan and Jeff Pulver?

Jon: Chris and I met online back in 2006 I had seen some of his guest posting and linked to a couple of posts on time management. He commented on the link and we started conversing. It has been a great friendship, on and off line. Through Chris I met Jeff. (Actually, to be honest, through Chris I met almost everyone I know in this space. But that’s true for lots of us.) Jeff is a great “first thing in the morning on twitter” friend. He’s usually there between 6 and 7 ET and we often exchange a morning hello.

Frank: How were you received at the #140 conference?

Jon: The conference in Detroit was a great time. In these conferences that Jeff pulls together, there is a cross-section of people who use social media talking about how it fit into what they do. I asked Michael Buckingham (@holycowcreative) to be part of the conversation. People listened, laughed, and have followed up. (View their presentation here).

What was fun for me is that often when I’m talking at church, I have to explain social media AND an ordinary language approach to following Jesus. At the #140 Conference, everyone already understood the social media part.

Frank: How has social media impacted how you do church? Has it at all?

It’s a really funny thing. I started all my social media work before I came to the group of people I work with now. So when I came, I gave the names of a couple of my SM friends as references and the staff looked me up on Facebook. But it took awhile before people started to read anything I was writing.

Now, I will write stuff and then have people in a small group start talking about what I wrote, and then I will write about that conversation. My two worlds are slowly blurring. This summer, a handful of online friends met in our building here for a writing retreat.

But that’s normal social media convergence stuff.

The biggest impact probably is that I have worked very hard to not sound churchy in my online writing. I try to use ordinary language, and that has crept into my teaching and preaching and conversation.

And, I’m way more aware of relationship in both worlds.

Frank: What’s next for you on the social media front? How involved are you with 501 Mission Place? What can we look forward to from the Social Media Chaplain?

Jon: 501MissionPlace.com is a wonderful community for non-profit executive directors. I was part of the early conversations that led to it, and now try to participate in the conversations there. Having grown up with a dad that worked in this world and then having spent my adult life in higher education for 15 years and now in church stuff for a decade, I have a few insights about what works and doesn’t.

And I’m planning to keep hanging out in the social media space, having conversations, being available.

Thanks to Jon for taking the time to answer my questions. I selfishly hope that Jon is available for a long time because he is a real breath of fresh air in a space where things can get strange to say the least.

Here are the many ways you can connect with Jon in the social space. I hope you do whether you are Christian or not. I know I have learned plenty since getting to know him and I feel confident that you could too.

@jnswanson
300 Words A Day
Levite Chronicles

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