Thursday, October 7, 2010

"Digital Birth" - By Age 2, 92% of Kids Have an "Online Record"

baby online.jpeg

(image) I'm fascinated by the tracks we leave online, and their implications both in real time (better search results, real time advertising ecosystems, new forms of social behavior etc) and in the long view. Those of you who read my book may recall my epilog, where I opined on the concept of immortality through the Database of Intentions.

This study (via CNet) is fascinating - it shows that nearly every kid in the US has an online record by age two, thanks to parents posting pictures. What I'd really like to see is how many grandparents are online. I sense my father's generation is on the bubble - some percentage of them appear when one searches for their names, but a larger percentage does not. They are the final generation of non digital natives, and it's really only pointing one way in the future - more and more of our lives exist online, and more and more of our social assumptions about who we are and what our value is will as well.

In a sense I kind of mourn for that last generation. It's why I posted about my Dad on his birthday a few years ago, to ensure he had a record.

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Five social media lessons brands can learn from watching baseball

Grab your Cracker Jacks. Get your peanuts. The Fall Classic is right around the corner. It’s playoff time in Major League Baseball. Whether you’re an American League or National League fan, baseball fever is among us. While watching the games yesterday, I came up with the following five social media lessons brands can learn from watching baseball.

1) Best-of-series ─ Division series are best-of-five series and League Championship Series are best-of-seven series. Strategy is important. Managers will look at pitching match-ups and which players are hot. Brands, just like baseball teams, need to strategize. Brands should study their competitors. Don’t only track your results, track the competition too.

2) Playoff roster ─ Once playoffs begin, teams are cut to a 25-man roster. Every player is utilized by the team’s skipper one way or another. Social media is a team effort. A single person from one department can’t do it alone. Input across sectors is a necessity to ensure messaging about the brand is accurate and consistent.

3) Stand out among the competition ─ When the Cubs win, fans sing “Go, Cubs, Go” and Yankees fans sing “New York, New York.” Fans enjoy the games because of the unique stadium experiences offered by the teams. One way brands can engage more with Fans is by offering them unique or exclusive social media opportunities online.

4) Home Runs ─ While a powerful offense can help teams go deep in the playoffs, teams won’t always win just by hitting Home Runs. Every hit counts. Brands, like teams, can’t only rely on the long ball or the Home Run social media program. It’s better to continuously hit singles, doubles and triples throughout the year. Brands need to always think about next steps online because consumers are always watching

5) Rain out ─ Playoff games are never cancelled due to weather (although they may be postponed). Just like playoff baseball, there aren’t any cancellations on the internet. The social media space is always awake. Whether its 12 p.m. or 12 a.m., Monday or Saturday, consumers are always online. Brands should engage seven days a week and analyze popular conversation times with tools such as Tweetstats and Radian6.

Which social media brands have you seen throw a perfect game?

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The Easy-to-Use Tool that Helps You Build a Breakthrough Blog

image of swiss army knife

As a digital branding and marketing agency, our company has encouraged, coached, and cajoled clients over the years on the importance of blogging for building traffic, buzz, and organic search.

We watched some clients grow by leaps and bounds, attracting hundreds of thousands of blog visitors per month.

And we watched others clients stumble along without ever gaining the momentum we were working for.

Of course there are a lot of factors that drive success or failure. But among the blogs that succeeded on a huge scale, we noticed two common factors.

First, the breakthrough blogs had a strong editorial calendar. And second, they used a thoughtful, strategic approach to managing editorial content.

What is an editorial calendar, and why do you need one?

An editorial calendar is just a fancy term for a publishing schedule.

If you blog regularly, you should look ahead at least one month and make some decisions about which posts you want to publish on what dates.

It’s really that simple.

An editorial calendar is the foundation of strategic blogging. That little bit of planning goes a surprisingly long way toward getting the most audience reach from your blog content.

1. An editorial calendar lets you plan ahead

By planning your posts ahead of time, you drive perseverance.

An editorial calendar encourages blogging as a habit, wards off writer’s block, and ensures that you never miss another deadline.

It’s a small, subtle thing, but you’ll be surprised at the difference it makes in your mindset.

2. An editorial calendar adds structure to your creativity

Many bloggers worry that an editorial calendar will straitjacket their creativity. Actually, the opposite is true.

Writing comes to many of us in waves. Struck by a bolt of inspiration, a blogger can write two or three posts in an afternoon.

That’s fine — keep writing about what inspires you. Then use your editorial calendar to publish each post according to a plan that keeps your target audience in mind.

Staring at that blank screen and trying to come up with a topic can be one of the most stressful aspects of blogging.

But you’ll find that when you make those decisions weeks in advance, you actually come up with more and better ideas. You’ll be more creative, not less.

3. You can take a great concept further

An editorial calendar is a powerful tool for maximizing the reach of your content, while removing the pressure of having to generate new concepts for each post.

Say you’ve got a great topic in mind, one you know your readers care a lot about. There’s no reason to blow it all in one day.

Would it make a valuable series, parceled out over a period of time and then gathered into a content landing page? Could you run some interviews or line up some guest posts on the topic? Or go multimedia and round up a few engaging videos or cartoons on the subject?

Whether you write everything yourself or use guest writers, planning ahead lets you group your content more effectively. Once you start looking at your blog a month at a time, you can develop patterns and make sure your content is well-balanced among all the readers you serve.

4. You can be proactive and capitalize on search trends

When you pair planning with a strong foundation in SEO, you start to build your audience highly efficiently.

An editorial calendar helps you pay better attention to key outreach strategies, such as blog post titles and link building. At a more advanced level, you can use it to plan and time posts related to your target audience’s search behaviors.

Capitalizing on search activity can be as simple as timing posts and topics to synch with public holidays or product launches. Or it can be as complex as doing deep keyword analysis and planning content around trending search terms that will deliver maximum traffic to your blog.

Why Stresslimit developed the WordPress Editorial Calendar Plugin

After years of hacking together editorial calendars for our clients, using Excel spreadsheets and Google Docs, we wound up in a long discussion with our close friend (and brilliant engineer) Zack Grossbart.

Beyond our mutual excitement about blogging and the power of editorial calendar strategy, we shared a passion for open source projects and wanted to give back to the WordPress community. We also wanted to develop a tool that would make our lives and coaching our clients more efficient, easier, and simply cooler.

Our clients were excited about the idea of using an editorial calendar. But there was no single tool that enabled us to eliminate “busy work” and free up more time for strategizing and creativity.

We were also in synch with Zack on our love for creating simple, intuitive interfaces that help people manage complex behaviors.

An eight-month collaborative project was born: co-developing, co-designing and re-iterating the WordPress Editorial Calendar.

We’re excited to announce the launch of version 1.0 of our editorial calendar plugin, which is (in our humble opinion) the killer tool for managing and driving the success of any blog — from the small and personal to the large and corporate.

We invite you to take the WordPress Editorial Calendar Plugin for a spin at this link. It’s free, and we think you’re going to get a lot out of it.

Here are some of the things you can do with the plugin

  • See a month’s worth of posts at a glance.
  • Juggle your calendar by simply dragging and dropping posts from day to day.
  • Quickly edit your posts’ titles, contents, and publishing times.
  • Publish posts or manage drafts.
  • Instantly see the status of your posts.
  • More easily manage posts from multiple authors.

And you can do all of that right from the calendar interface itself. It’s simple and intuitive.

No plugin alone can make you a brilliant strategist. But the WordPress Editorial Calendar is a tool that will encourage more strategic habits, thinking, and behavior. Check it out here.

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Social Media Quantity vs. Quality Question Answered

OK, so having a definitive answer that is the beginning and end all is not very reasonable but the headline got your attention, right?

The social media measurement quandary is one that has been around since the start of the social media age and will no doubt be around for as long as social media is. Measuring success of social media for businesses is not as easy a task as counting followers and friends although many would like you to think so. After all, that is the easiest metric to keep an eye on but even at this early stage in the game most marketers have deemed it marginal at best.

A study conducted by Vocus and Brian Solis was reported by eMarketer and found that marketers are already suspect of large numbers of followers and their true value. Better said, it is all about popularity vs. influence, with influence being the desired target of most marketers.

The new report from Vocus and FutureWorks principal Brian Solis throws a healthy dose of skepticism on the supposed correlation between popularity and influence. The report—provocatively titled “Influencer Grudge Match: Lady Gaga versus Bono”—surveyed 739 marketing and communications professionals who work with influencers to gauge their perceptions of what makes an influencer.

While the numbers pointed to more marketers seeing influencers with smaller groups of tightly connected friends being the more desirable target v. larger groups with loose or no connection (57% v. 44%) how they end of measuring success in campaigns falls back on quantity trumping quality. Presumably this is because it’s the easiest metric to obtain and is more objective (or is it?). The chart below bears this out.

OK marketers so what is this saying? You want to have your cake and eat it too but this is not congruent is it? Too often, the intent (what you like to provide for measurement) has little to do with the reality of marketing and social media.

Rather than just admitting that there is a gap in measuring effectiveness of social media and working to find ways to provide meaningful measures of success and / or failure, marketers turn to their Pavlovian response of giving people any measurement to prove their worth. Apparently, whether there is any relationship between the measurement and reality is secondary. That’s too bad because what is really at stake is the credibility of social media as an effective marketing tool and this does nothing to help, but plenty to hurt, the cause.

Oh well. What’s a marketer to do? Any thoughts?

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Forrester Reports on Cutting Through the Social Media Clutter

Imagine you’re at party with 800 people and you need to tell one specific person that you found her cell phone on the bar. Everyone is talking, music is playing, people keep moving around and so even if you spot the girl you’re looking for, by the time you make your way through the crowd, she’s already moved on. You could try shouting at her from across the room, but you’re not likely to get through. Maybe pass her a note by handing it off to someone six degrees style and hoping it will get to her eventually? Or you could just stand there and maybe she’ll come looking for you.

This is social media marketing in the new millennium and it’s only getting worse. Forrester Research has a new report out called Defeating Social Clutter. It takes a look at the numbers that make up the clutter then gives suggestions for how to work around it.

According to their findings, the average Gen Y user has nearly 500 friends combined on his social networks. Granted many of those are the same people appearing in multiple channels but that doesn’t reduce the clutter. Not when my Facebook is set to update my Twitter which updates my MySpace.

The interesting twist is that most people reported they only check their social networks once every few days. Facebook was listed as the site checked least often. The problem is, of course, the push-down nature of social media. Today’s Tweets push yesterday’s Tweets off the front page and though they didn’t quote the statistics, I imagine the number of people who page back more than twice is very low. As we discussed last month, the timing of your Tweets and posts is important for this very reason. It might be more convenient to update your Facebook at midnight, but by noon the next day, what are the chances that your post will still be showing on your follower’s front page.

Forrester says that all of this clutter makes it even more important that you hitch your wagon to movers and shakers in your niche. When a consumer has 500 social media updates in 24 hours, chances are good that they’ll skim to read those from close friends and family before devoting any time to a brand name they friended in order to get a coupon.

A more novel approach is the work around. Forrester suggests seeking out less cluttered environments such as less popular networks, blogs and forums where you can present your ideas to a smaller but more focused audience. It may seem like it, but Twitter and Facebook aren’t the only gigs in town. Poke around on Google and you’ll find social networks devoted specifically to moms, seniors, writers, gamers, musicians, and book lovers. As with the big boys, be sure to approach these niche groups with honesty and a minimal amount of spam. Trying to get book lovers to review your latest work is one case where asking permission is better than asking forgiveness.

Do you have any thoughts on cutting through the clutter? We’d like to hear them.

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Facebook Announces New Groups Feature

I talked and Facebook listened. How amazing is that? Just the other day I was saying that I had a link I wanted to share but I didn’t want to spam my whole list of Facebook friends when only a few of them would be interested.

Today, I wake up and find that Facebook has solved this problem for me. They have a new version of Groups that allows me (and you and anyone else who wants to) to create a group, invite friends and only post messages to the people in that group.

I know what you’re saying, hey, Cynthia, couldn’t I do that before with the friend labeling system? Well, yes, you could but it was a pain in the neck, wasn’t it? Not at all user friendly but this system is easy-peasy. It’s so easy that it’s already causing a problem.

The new Groups app allows you to add anyone you want to the group and they can add anyone they want to the group and you’re added. No permission asked or needed. In order to get out of a group, you have to actually opt-out. This seems to be a privacy issue. . . but Facebook gets around that by setting the default option on Groups to private. That means that your business will only be shared with a hundred people you didn’t want to friend and not everyone on Facebook.

Groups also has a live chat component which could be very useful to collections of people who need to discuss a project or event. It also has an email option which could become a vehicle for misuse.

From a business standpoint, Groups aren’t much different than what you’re already doing with fan pages. They’re a place to share information devoted to a specific subject and they can be opened up for the world to see. The chat feature is interesting, if you have a fanbase that might make use of it. But the whole point of groups is that it limits information to a select group of members and I can’t see how that would be advantageous to a marketer.

You can read all about Groups right here on Facebook.
What do you think? Is there an advantage to the new Groups feature that I’m not seeing?

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Facebook Addresses Instrumentation & Trust - Goal: Win In the "Non Facebook Web"

63999_492208846728_20531316728_6755172_4414657_n.jpgToday Facebook made several announcements that begin to address key issues I've written about many times: With "New Groups" the company is providing a more nuanced instrumentation of your social graph, and with "Download Your Information" Facebook is addressing issues of both lock-in and the "Data Bill of Rights."

You can read all about the news at other sites, but here are the basics: Through a new groups feature, Facebook is allowing its members to share information with selected subsets of friends. This is an issue that was widely discussed after Google engineer Paul Adams called Facebook out on it back in July.

Facebook also announced a service that lets you download "everything you've ever posted on Facebook and all your correspondences with friends: your messages, Wall posts, photos, status updates and profile information." As the blog post continues:

If you want a copy of the information you've put on Facebook for any reason, you can click a link and easily get a copy of all of it in a single download. To protect your information, this feature is only available after confirming your password and answering appropriate security questions. We'll begin rolling out this feature to people later today, and you'll find it under your account settings.

In a related move, Facebook is changing how users interact with applications, and how we all see and can instrument permissions around our data:
..we're launching a new dashboard to give you visibility into how applications use your data to personalize your experience. As you start having more social and personalized experiences across the web, it's important that you can verify exactly how other sites are using your information to make your experience better.

Taken together, these changes create a framework for Facebook to further expand its reach and depth into the "non Facebook" web. The major impediment to increased off-site engagement for Facebook have been instrumentation, on the one hand, and trust, on the other. They go together. Give me more instrumentation/control, then I'll trust you to be part of my non-Facebook interactions across the web.
This has significant implications for the adoption of Facebook Places, for example, which CEO Zuckerberg called out in his presentation today. Expect more from me on these moves in future posts...

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