Saturday, December 11, 2010

Discover and Share Your Favorite Internet Tools with Curated.by

Discover and Share Your Favorite Internet Tools with Curated.by.Curated.by has quickly become a new addiction for me (as if I needed another). In just the short amount of time that I've been a member of the site, I have discovered many useful Internet and social media tools and apps. The idea behind Curated.by is to make it easier to find "the good stuff" on Twitter. The goal of the site is "to help where a Twitter list or hashtag search is just not good enough."

As a member and curator of the site, your job is to put website links together in what they call bundles; these topic specific bundles are then shared on the site and followed by other users who choose to subscribe. "Curated.by works a bit like labels for Gmail. [They] let you organize your tweets around a topic, an event or a company." Bundles can also be embedded as a customizable widget on websites that allow JavaScript or shared via URL, Twitter and Facebook. If you prefer, your bundle can also be private.

Curated.by Bundle view

You can create bundles using their bookmarklet or Chrome extension. The extension places a "curate" button on below every tweet on the Twitter website. This allows you to easy add tweets to a specific bundle, while the bookmarklet allows you to add any website link (discovered while browsing) to a bundle.

Curated.by Chrome Extension

The home page is where your news feed appears. Here you can see updates from the people you follow on the site. When you join Curated.by (via Twitter OAuth) it automatically follows all of your Twitter friends that are already on the site. Curated.by is great for finding new friends as well, since you can connect with others that share your topic and bundle interests via the search bar.

The Explore page is where you can see the latest bundles and curators. The topics page is pretty interesting because you can see what other people have curated. Topics are in a list according to popularity.

Curated.by topics by popularity

When you view a bundle, you can see the curator, stats, links featured in it and followers. The news feed of the bundle is much like Facebook in that you can comment and like each item. Some items show links, others show text and some even have thumbnails. There are many possibilities and great uses for a tool like Curated.by. Best of all, what you include in your bundle and how you organize it is all up to you.

You can also receive email alerts and control what you receive alerts about. You can choose receive a notification when someone starts following you and when someone subscribes to your bundle. There is also an option to receive an email each time someone updates a bundle that you're following; you can choose to receive emails right away or as a once per day daily update.

What are your thoughts on Curated.by. Is it something that you see yourself using in a regular basis?

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Friday, December 10, 2010

Facebook Friday: New changes place high value on the digital relationship.

From the new Groups functionality to the ability to “see relationships” and the $250 million sFund, the folks at Facebook are telling us one thing: people value their social network, and so should we.

On Oct. 6 at a live press conference, Zuckerberg announced that he’d found the solution to “the biggest problem in social networking.” Thus was born the new age of Facebook Groups, spawned from the idea that we all communicate differently within different social circles. Now, you can communicate differently with your 72-year-old grandparents than with your buddies from college. You can even treat it as a virtual business meeting with the functionality of editing common docs and group chat. This feature also reminds us – users value their friends, and we should too. Facebook isn’t about the “face-value”, right? It’s about growing and sustaining relationships, in their proper places.

On top of the Groups announcement, that same day Facebook developers introduced the Data Download function that allows users to “take home” their data. This reminds us that digital relationships are real. They’re not just an entity found in the digital space. Users can now take their tagged photos and status updates off of the platform. Facebook developers recognized the societal need to feel a relationship and spanned the divide between digital and reality (which is how it started in the first place.) Isn’t that what social media marketing is all about?

The new Facebook profile layout that rolled out on Sunday attests to the fact that Facebook is continually attempting to mimic the natural, in-person relationship.

blog-picture1

The new layout highlights photos first. Call me crazy, but isn’t this similar to a real life relationship? Step one: see potential new friend. Step two: get to know friend. Step three: build relationship. Facebook is obviously mimicking the natural way in which humans create, nurture, and sustain relationships. This just shows us that the value placed on the digital relationship is higher than ever.

Now, does this mean that Facebook is the bible of social media? No. Does this mean that Facebook’s trends are the only to follow? Absolutely not. It means that if Facebook finds something important, we should keep our eye on it.

After all, they do have 500 million users.

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7 Powerful Ways to Get Your Blog Post Noticed

Stanford obsesses about how to get passionate people’s blogs noticed and promoted at Pushing Social.

Great posts often get ignored.

It shouldn’t happen. Literary masterpieces should be revered but that just isn’t the case in the blogosphere.

On a blog, a post has a few seconds to capture and pull in a reader. The writer needs to state their idea and immediately begin to persuade, entertain, and motivate.

For many, writing a successful post is a game of chance. They write hundreds of posts only to see a few do well. On the other hand, some seem to have a gift a supernatural ability to publish one blockbuster after another.

What’s their secret?

After spending more hours than I can count analyzing popular posts on top blogs, I’ve been unable to unearth a pattern. I saw that the best writers consistently followed a blueprint for increasing their post’s chance for success.

After studying this blueprint, I found seven factors that can immediately pump more power into your posts. Take a look…

1. “I” focus instead of “you” focus

One unsavory quirk about human beings is that we instinctively focus on ourselves first. This means that your visitors immediately start scouring your blog for posts that mean something to them. If you start your post with:

“I just spent the day washing my kitchen floor.”

…your readers will ignore it. After all, the post is about YOU and YOUR kitchen floor and not about them.

Try this instead: Start your posts with a statement or question that uses the second-person perspective:

“Do you hate washing your kitchen floor? Is a mop the last thing on Earth you want to hold in your hand?”

See what I mean?

2. A focus on solving problems

Human beings are natural-born problem solvers. From the moment we wake-up to when we lay down to sleep we are finding answers to problems. Your readers will adore you if you can solve a problem that has been haunting them. Work hard to find these solutions and offer them often.

On the other hand, if your blog posts are getting ignored, it’s likely that you are solving your own problems and not your readers.

Give this a try: take out a sheet of paper and write down 11 big problems that keep your readers up at night. Now think of five posts that you can write for each of those problems. Sit back and look at your list of 55 blog posts. That looks like a solid editorial calendar for 2011, doesn’t it?

3. One idea per post

Research has shown that most people can’t hold more than one or two ideas in their head at one time. The more ideas you try to stuff in, the more likely you are going to get ignored.

Focusing on one idea is a sure-fire way to immediately boost the punching power of your post. If you have more than one then consider writing a series of posts. But, whatever you do, don’t shoehorn a thesis into your post. That’s a certain recipe for obscurity.

4. Excellent packaging

You know what? Blogging is a visual game. If your post is packaged well, it will get read. I’m sure you’ve found yourself reading a poorly written post wrapped in a great package! So, at least spend a little extra time to clean up look and feel.

A few pointers: use short paragraphs and one-line sentences to make your paragraphs visually interesting. Add mini-headlines throughout your post to help people who skim before they read. Last, find a picture (preferably of people) that grabs attention and helps tell your post’s story.

5. Down-to-earth practicality

Blog readers are a practical bunch. Like you, they want to be able to use what they learn. That means, they absolutely hate Ph.D. dissertations in blog-post clothing. Dense, fact-laden, verbose, diatribes repel readers and get ignored. Save this document for the place where it belongs: in an academic journal.

On the other hand, work to place relevant and practical information in each post. Your goal should be to illustrate your point in simple how-to pieces. Not only will people thank you in the comments, but they will also share your content.

6. Careful research

I’ve made the mistake of thinking that my readers shared my interests. I was wrong. The ghost town around my blog post provided all the proof I needed.

Research is the process of pinpointing what interests your readers. These days, research is pretty simple to do. You can simply ask for topics on Twitter, do a Google search with your topic and the word “help”, hang out in online forums, or survey your own readers.

Once you get the research right, you’ll soon be perceived as the go-to person in your niche. You’ll have the answers and your posts will attract eager readers by the bushel. Trust me. (By the way, if you are competing in a competitive niche, research is the number one way to get an advantage)

7. Rapport

When I started writing professionally, a mentor told me to write as if my reader was sitting on the bar stool beside me. That advice has been worth a fortune to me.

The best way to build this type rapport is to write with your natural voice. You know, the voice you use when you talk to yourself in the shower. The voice you use when you want to say something snarky but think better of it. Yep, that voice.

Once you start using it, your posts will stick in the minds of your readers. Lurkers start commenting and people start sharing. Got it?

Can you do this?

Did you put your finger on a few things your can improve in your next post? Which one of these “pitfalls” causes you the most problems? Comment below and we’ll chat about it.

Stanford obsesses about how to get passionate people’s blogs noticed and promoted at Pushing Social… except when he’s fishing for monster bass. Follow him to get the latest about his new ebook “Get Noticed.”

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Has Internet Marketing Made the Meet and Greet Obsolete?

There was a time when marketing men were like politicians. They had to shake hands and kiss babies, take district reps out for a lunch meeting and have dinner with the guy who could open up new territory but those days have gone the way of the piano lounge in the airplane. Now, we video conference with the reps, connect with customers by email and Facebook and use Linkedin to network with the guy who can help you open a store in Kansas.

Yeah for the internet! But Renee Huang of The Globe and Mail says that the internet is a poor substitute for the old fashioned meet and greet.

“Research in the business-to-business world suggests the No. 1 reason for selection of a supplier is the personality of the sales team or seller. This is above the technical specs, marketing form, anything else.”

Huang goes on to talk to several small business owners who say that face time with potential clients and customers was key to their success.

Now, I’ll admit that as a collective, we’ve gotten overly dependent on the internet. My friend recently lost her home connection for two days and you would have thought she was living without food and water. I’m not mocking, believe me, I feel the same way. I work and play online. I’ve never met 99% of the people I do business with, but that hasn’t stopped me from doing business and doing it well.

My husband, on the other hand, is a face-to-face guy. When ever I’m frustrated over a communication breakdown with a client he starts in with, “why don’t you try picking up the phone instead of this ridiculous emailing back and forth!”

Ah! Texting! That’s the answer!

I guess the biggest advantage to a meet and greet is that it’s harder to say no to a person’s face than to their Facebook. And I suppose that some people will reward the effort if you show up at their office with a box of cupcakes (even if you’re not selling cupcakes.) But when it comes to you, to your business, do you really think that your business would be better off if you could travel the country and pitch your wares one-on-one?

Face time, if you can get it, is a good thing, I’m sure. But when I count up how many business emails I get after midnight and on weekends, I doubt that anyone has time for a leisurely lunch to discuss the sale of a new product. That is, unless you don’t mind meeting at an all-night diner.

What are your thoughts on face time versus connecting via the internet?

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Thursday, December 9, 2010

Wikileaks Drama Forces Twitter to ‘Explain’ Trending Service

Apparently, Twitter would rather not be the target of Wikileaks supporters who have been taking down sites around the globe if there any indication of a slight against the document leaking entity. Who wouldn’t?

People have been wondering aloud for some time as to why certain things that are “popular” are not seen as trending in Twitter (an example is #iranelection). The Wikileaks concern has a lot of people talking but it’s not necessarily trending in Twitter. So the question is in the forefront again but this time Twitter is talking.

Twitter explains a little about their trending offering in their blog

This week, people are wondering about WikiLeaks, with some asking if Twitter has blocked #wikileaks, #cablegate or other related topics from appearing in the list of top Trends.

The answer: Absolutely not. In fact, some of these terms, including #wikileaks and #cablegate, have previously trended either worldwide or in specific locations.

Actually that part was the not so veiled “Please don’t touch us, please!” cry to hackers. Now for the trending explanation. First what a trend is.

Twitter Trends are automatically generated by an algorithm that attempts to identify topics that are being talked about more right now than they were previously. The Trends list is designed to help people discover the ‘most breaking’ breaking news from across the world, in real-time. The Trends list captures the hottest emerging topics, not just what’s most popular. Put another way, Twitter favors novelty over popularity (as BuzzFeed noted in a great article & infographic earlier this week).

Possible translation: Twitter Trends has nothing to do with substance but everything to do with helping to increase levels of ADHD in an already distracted world. Wow, that was revealing and a little bit sad all at once.

It continues with an explanation of what makes a trend a trend.

Twitter users now send more than 95 million Tweets a day, on just about every topic imaginable. We track the volume of terms mentioned on Twitter on an ongoing basis. Topics break into the Trends list when the volume of Tweets about that topic at a given moment dramatically increases.

Sometimes a topic doesn’t break into the Trends list because its popularity isn’t as widespread as people believe. And, sometimes, popular terms don’t make the Trends list because the velocity of conversation isn’t increasing quickly enough, relative to the baseline level of conversation happening on an average day; this is what happened with #wikileaks this week.

Possible translation: I really don’t know since there has been no other story getting the attention that Wikileaks has this week and the plot thickens everyday as more big players get taken out by Wikileaks supporters. How much more ‘velocity’ does a subject need?

In the end, Twitter, like any other major site doesn’t want to be the target of hackers. That makes sense. Playing on the Internet though, and proclaiming to have the pulse of the world through your product (in this case, tweets) but not really reflecting what is being talked about is well, suspicious at best.

What’s your take? Does Twitter trends really reflect what people are talking about that is important or is it just about The Bieb and other novelty subjects? If it really is about novelty over popularity does that change how you view Twitter’s ability to really tell us what is important in the world?

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Twitter’s Huge! Or is it?

If you had to guess, what percent of American internet users would you say uses Twitter? 30%? 15%? 10%?

According to the latest report from the Pew Research Center’s Internet & American Life Project, the answer is 8%. Eight! How can that be? Twitter is one of the most popular social media services. Famous people Tweet every day. Twitter is used to help raise money during a disaster and detectives in England are being trained to use the service to help track criminals. So how can it be that only 8% of internet users are hanging with the bird?

In September’s Pew Report, it was noted that 24% of internet users used Twitter or “another service to share updates.” This time around, the researches asked a more specific question, namely, “Do you use Twitter?” Can’t get more specific than that.

Since 74% of Americans are internet users, that means only 6% of the entire adult population of the US is Tweeting.

Not surprisingly, the report shows that people aged 18-29 are more likely to be Twitter users, as are African-Americans and Latinos. Urban dwellers are twice as likely to use Twitter than their country cousins and that makes perfect sense, too.

To make matters even odder, Pew asked the Twitter uses how often they check their Tweets. 24% said several times a day while 21% said infrequently to never.

Of those that are posting, 72% said they post personal updates, 62% post work updates and more than 50% share news and retweet. Tweeting locations and sharing videos landed in the lowest spots on the chart.

If these numbers are true, does that change your opinion about the usefulness of Twitter as a marketing tool? Or are you convinced that it’s the helping your business succeed?

Wednesday, December 8, 2010

9 Practical Ways to Start Attracting an Audience to Your New Social Media Account

Last week we talked about what type of social media account you should set up. Regardless of which you choose, you’ll want to start building an audience straight away.

Remember, the value in social media is the depth of the personal connections you make, not the number of people who you’re connected to. You don’t want to get followers quickly—you want to build an audience. They are two different approaches with two different results.

How to start building an audience on a new social media account

1. Add social media icons to every page of your website

Just as your mailing list signup form appears on every page on your website, so should links to your social media accounts. People who are using social media will look for the icon that represents their preferred networking platform.

There are plenty of free icon sets for you to use if you search for them. Group the icons together in an obvious place and include links to each of your accounts.

2. Add social sharing buttons

Add social sharing buttons to your blog posts (e.g. the Facebook Like button or Twitter tweet button). These allow readers to share individual posts with their networks, helping to grow awareness of your blog and your social media presence.

3. Leverage your existing audience

We’re big fans of leverage here at ProBlogger. When you’re starting to build an audience on a new account, the easiest way to do it is to leverage your existing audience.

Write a blog post inviting people to connect elsewhere and add links to your social media accounts in your newsletters. If you’ve already built an audience on one platform, invite them to connect on other platforms too.

4. Add links to your social media account to your email autoresponder

Whether you add a dedicated email to your email autoresponder sequence or simply include links in your automatic welcome email, make sure to invite your subscribers to connect on their social networking platforms of choice.

5. Link to your accounts from your guest post bio

When I was deciding which links to include in my bio, I thought about which would give me the greatest long-term value. Connecting on social media allows your guest post readers to get to know you and create a long-term relationship. Choose to link to the account you are most active on.

6. Include a call to action at the end of your blog posts

Add a link to your most frequented social networking account at the end of each blog post with an invitation to connect if the reader liked what they saw.

7. Add a call to action on your About page

The about page is typically one of the most popular pages on a blog. As the reader learns more about you, be sure to invite them to connect on other social platforms.

8. Add a link to your email signature

Most of us send a lot of email daily. Make the most of that effort and add links to your accounts to your email signature.

9. Highlight your social media accounts regularly

Attracting people to your social media accounts should be considered a meaningful transaction. As with all meaningful transactions, you need to promote this one regularly. Once you start to build an audience, keep leveraging new connections by regularly linking to your other accounts and inviting them to connect there too.

My most important tip?

Go and do these things now. Reading articles alone isn’t going to help build an audience on your accounts. Jump in and use what you’ve got now to build a better blog business in the future.

Next week, I’ll look at the most common mistakes other people make when they start participating in social media for business—so that you don’t have to.

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One in Three Consumers Follows Through on Social Media Recommendations

Empathica, Inc wanted to know more about how consumers were using social media in regard to brands so they sat down and interviewed 15,000 people from both the US and Canada. Okay, they didn’t actually sit down with all those people, but they asked the questions, the people answered and they published a nifty new report called The Empathica Consumer Insights Panel – Q2 2010, Issue 4.

I can’t say that their findings were very surprising but empirical validation is always nice, don’t you think? So here are the two key points:

When it comes to social media, six in ten consumers said they followed at least one brand. 40% of those people said they did it for coupons and promotions while the 30% said they were simply looking for “additional information.”  I’m bad at math, remember, but that does seem to leave a few people unaccounted for. Maybe they’re following brands for nefarious reasons and didn’t want to say.

The takeaway here is that there’s really no avoiding the “deal” monster. If you want people to follow and friend you, you’re going to have to throw them a bone now and then. 10% off an order, free shipping, free samples, buy 1 get 1 – but you should mix it up. Get creative. 10% off for everyone who posts a photo of themselves wearing a fake mustache. Buy a sweater for yourself, get a sweater for your pet. I think we worry a lot about hitting the lowest common denominator, but the truth is, though less people will post a photo of themselves, those that do will share that photo and you get more eyeballs on your brand. Listen, 10 people who really like your brand and will buy from you, is better than 100 who will abandon you when the deal is done.

One in Three Consumers Recently Followed-Through with a Recommendation Made Via Social Media

That’s the other big takeaway from this report. More and more people are using social media to help them decide on what to buy, what movie to see and where to go for lunch. The pros say it’s a trust thing. Personally, I think it’s a lazy thing.  For example, I’m going to order takeout for dinner tonight. I hate picking a place, so if I see that my friend had Pick-up Stix for lunch, it’s likely I’ll think Pick-Up Stix. If I go to their Facebook and find a coupon, then I’m sold. Same goes for new music. I don’t seek out new artists, but if my friend links to a song on Twitter, I might click it and enjoy it. I clicked, not because I think my friend’s taste in music is great, but because its human nature to want to please others and following my friend’s advice will please them. Yes, I checked out that tune and you were right, it’s terrific!

On a funny side-note, the study found that 25% of Americans made a recommendation on social media but only 17% of Canadians did the same. They suspect this is because American’s are almost twice as likely to follow ten or more brands compared to our neighbors from the north even though both countries favor Facebook by roughly the same percent (Canadian – 64%  and American - 67%). What do you suppose that is all aboot, eh?

So there you have it, more proof that you need to include deals and encourage recommendations on all of your favorite social media networks.

Want to learn more? Visit www.empathica.com/insights/ and they’ll hook you up.

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Does the Rise in Social Media Marketing Equal a Rise in Holiday Sales?

There’s no doubt that this is the year of the social media holiday marketing blitz. More folks than ever are using Facebook, Twitter and other sites to encourage holiday shopping.

According to eMarketer, 27% of retailers said they’d spend most of their marketing budget on social media, up from 18%. And 75% said they had a social media strategy this year as opposed to only 51% last year. But does this rise in activity mean a rise in sales?

We’ve been told that Black Friday and Cyber Monday both did very well this year, but is it as a result of all the social media air time?

Practical eCommerce took a look at this very question and came up with some interesting answers. They began with numbers from Hitwise who said that, “social networks referred 4.39 percent of traffic to the top 500 retail sites on Black Friday 2010.”

4.39? That’s not so much.

Their expert, George Eberstadt, CEO of TurnTo Networks says:

“The social stigma against shilling is as strong today as it’s ever been, and that limits the amount of commerce-related sharing that’s ever going to go on – the popularity of social media hasn’t changed that.”

Shilling. Haven’t heard that word in awhile, but it’s a valid point, except during the holiday season. Because everyone is on a buying spree, we’re much more likely to tolerate a barrage of sales Tweets and updates. But imagine if marketers maintained that same enthusiastic level of social media marketing throughout the entire year? I love a good deal, but I’m already growing weary of the onslaught.

The article goes on to say:

“Eberstadt added that he believes social commerce will ultimately be more important to brands and stores than social media marketing. “Social will be more important as a discovery and decision-making tool for people that are in-market for goods and services than as a way to promote and advertise.”

An interesting distinction and one I believed we’ve addressed here before. It’s the difference between conversational Facebook updates and a continuous stream of sales pitches.

So while your Facebook and Twitter followers might be okay with “Save 50% on Blu-ray Players” today, after Christmas they’re more likely to respond to “what’s your favorite movie on Blu-ray?” They’ll not only respond but they’ll share their answer with their Facebook friends who will also come and answer, resulting in more “likes” for you and more potential customers when one of them decides to buy a Blu-ray player.

What do you think? Are your social media efforts paying off in actual sales, or is brand awareness the ultimate goal?

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Tuesday, December 7, 2010

Could A Mere $183 Million Spell Trouble for Groupon?

Yesterday, I took a look at whether Groupon’s decision to pass on Google’s ridiculously generous offer of around $6 billion for the 2 year-old company was a good move. One thing that wasn’t looked at was the investment that was made in the competing deal site, LivingSocial, totaling $183 million ($175 million from Amazon and $8 million from Lightspeed Venture Partners). In the end, could an investment that equals about 3% of what Google offered Groupon be the beginning of the end of Groupon’s dominance of the online deal space?

With LivingSocial their investment didn’t come from just anyone. No, in fact with Amazon leading the way this money is very real and it bodes well for the company currently viewed as the ‘other guy’ in the space (not to mention the myriad smaller players and branded versions of Grouponesque offerings as well.).

Bloomberg reports on what kind of impact on LivingSocial’s way of doing business this cash will have.

LivingSocial will more than triple its employees next year to 1,800 and more than double the number of cities where it offers deals, CEO Tim O’Shaughnessy said in his first interview since the Amazon.com investment was announced last week. That would bring the service to 300 markets, about the number that Groupon now serves with its staff of 3,000.

LivingSocial has at least one sales representative in each of its 120 geographic markets. It will use the recent investment, which includes $175 million from Amazon and $8 million from venture-capital firm Lightspeed Venture Partners, to expand overseas and begin rolling out programs to help merchants retain shoppers. Most small and medium-sized merchants don’t have any form of customer relationship management, an opportunity for LivingSocial, O’Shaughnessy said.

In other words, LivingSocial now has the financial chops to come in behind Groupon and benefit from the current market leader’s mistakes. This could be the best time to really grab a piece of this market that, in the end, could make Groupon’s decision to go it alone look like the once in a lifetime opportunity it likely was.

Imagine if someone had made a serious run along side of Google back in the late 90’s as the search game was shaping up. What might things look like today if there had been two real competitors in the search space (at a minimum)? With the barriers to entry being much lower in the case of online deals (after all you don’t have to index the entire web and have thousands of servers to run your operation) and the ability for this market to quickly fragment with smaller players taking enough pieces of the pie to make a living without needing to be the biggest player in the space, this game is now wide open.

How do you see this playing out? At this point the two main players have been established with Groupon and LivingSocial having the lead in this market segment. In addition, it doesn’t take much digging to find other smaller players with either slightly different takes on the model (like one I am familiar with that allows site owners to easily offer deals on their own site but that doesn’t require any programming as well as being very affordable to every SMB) or smaller aspirations than the big boys.

Everyone loves a deal so this idea is not going away. Will there be a clear-cut leader in the space? That remains to be seen. Will it be Groupon or LivingSocial? That’s not a lock either. In the end, there seems to be a very real possibility that Groupon CEO, Andrew Mason, and his employees could be looking back at what could have been while struggling to fight off the pack of wolves at the gate. Then again, the Groupon group may look back and laugh at how they did their own version of Facebook (turning down big money early on) and made people like me look silly.

That’s for the future to decide isn’t it? What do you think this space will eventually look like and will Groupon, LivingSocial or someone else rule the roost?

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Rise in Mobile Pushes Rise in Global Ad Spending

The United States accounts for 5% of the world’s population but 34% of total worldwide advertising. That means we’re the largest ad market but it doesn’t mean we’re the only market. According to a new study by Ad Age, China is one of the fastest growing countries in regard to advertising dollars. With 20% of the world’s population, they currently account for only 5% of the worldwide ad budget but experts say they’re on track to displace Germany as the third largest market come 2011. Sitting in the number two spot? Japan and they’re likely to stay that way.

What’s being advertised globally? Personal care items and automobiles took the top two spots followed by food, drugs and entertainment. When it comes to drugs and entertainment products, more than half of all ad dollars are being spent in the US as compared to the other categories that are only 20 – 30% US heavy.

When it comes to trends in advertising, expecting the rest of the world to respond as American’s do would be a mistake. AdAge says that newspapers on on the rise in Asia, Africa and Latin America which is totally contrary to newspaper sales here and in Europe. And while mobile is big everywhere, it’s key in countries such as China, Brazil and India where phone service is cheaper than internet service. This same trend will drive users toward ebooks and tablets. Cyber cafes continue to flourish in countries such as South Korea and Brazil – perfect places to sell gaming pre-paid cards and social media driven products.

Where we are alike is in TV consumption. Everyone is watching TV, even poor households have to have one these days. The average person the world over is watching more than three hours of TV a day and much of that is sports, reality competition shows like American Idol and soaps (which are much bigger in Latin America than they are now in the US.)

To learn more about trends in global advertising, check out AdAge’s “10 Trends That Are Shaping Global Media Consumption” or purchase the full white paper, Global Media Habits 2010, by Greg Lindsay, at AdAge.com.

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Medical Monday: Regulatory Roundup – Issues Pharma Needs to Keep an Eye On

regulations

It’s no secret that pharmaceutical companies had a lot of regulatory issues to consider when marketing – and no marketing channel is more hotly discussed right now than the internet. From the highly anticipated guidelines on social media usage to the FTC’s proposed do-not-track list, there’s definitely a lot to keep track of these days.

Below are three regulatory issues that we here at 360 DI are monitoring closely.

  • FDA Social Media Guidelines – The highly anticipated FDA guidelines on the use of social media for marketing and promotion of FDA-regulated medical products is definitely the 800LB gorilla in the room. These guidelines, which the FDA has said will be released by the end of the year, are expected to cover some of the biggest issues surrounding the use of social media among pharmaceutical companies – from the one-click rule to adverse events reporting. Ogilvy has already taken a position on one of those issues that was debated last November, with the 3′Cs Rule for Pharma Marketing. Stay tuned here as we will be sharing our point of view on these anticipated guidelines if and when they are released.
  • DCC’s Brief to the FTC on Online Pharma Marketing – About two weeks ago, the Center for Digital Democracy filed a mammoth 144-page brief with the FTC challenging that agency to investigate online marketing activities by major health marketers – including pharmaceutical companies – as they relate to a variety of issues, including: collection of personal information, use of applications and widgets, disclosure of health blogger engagement, and even the disclosure of keywords being used in search engine marketing. You can peruse the huge PDF document here.
  • FTC’s Proposed Do-Not-Track List – The idea of a “do-not list” is nothing new, as many of us have certainly taken advantage of the FTC’s highly popular Do-Not-Call list for telemarketing (myself included). This new proposal would essentially entegrate a feature into your web browser telling websites not to track what you do and where you go on their site. This proposal has major implications, not only for traditional online advertising, but also in the social media space; I do enjoy the “you might also want to follow” feature on the New Twitter. This one could get complicated. Check out the “Do Not Track” list proposal.

What other regulatory topics are you tracking related to pharmaceutical companies’ use of the internet? I wouldn’t want to miss any!

Image courtesy nessara.org

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Monday, December 6, 2010

4 Scientific Tips that Help You Get More Blog Comments

image of scientific flasks

One of the most engaging features of the blogging platform is the commenting system.

Many bloggers believe there is as much or even more value in the discussion than the posts they write themselves. Comments are a classic form of social proof for blogs, and blogs that attract lots of comments appear more authoritative. Comments are also a great way to facilitate user generated content that is perfect for SEO.

Because of all this, comments can become addictive, and many bloggers want to know how to get more of them. While there is a lot of great anecdotal advice out there from experienced bloggers, I thought some might appreciate a more data-driven approach.

Fortunately for you, I’ve spent the past few months analyzing data on more than 150,000 blog posts. And in doing that, I’ve identified four data points you can use to encourage more commenting on your site.

chart with data about blog comments

The first thing I noticed is that while articles published during the week generally tend to get more views, articles published on the weekends get far more comments. This may be because users have more freedom on non-work-days to take the time to share their two cents.

chart with data about blog comments

Then, when I analyzed the hour-of-day blogs posts were published during, I found that commenting peaked on articles posted in the morning, specifically around 8 and 9AM.

I believe this is because posts released early are in everyone’s inboxes and feedreaders when they check them in the morning and the rest of the day.

chart with data about blog comments

I also found some interesting things when I looked at words used in articles and how they correlated with comment numbers.

Posts that mention “giveaways” and “gifts” are commented on more than the average article in my dataset, as are posts that mention “recruiting” and “jobs.” In these tough economic times, everyone loves a present and many people need jobs.

The word “comments” also appears in this list, indicating that directly asking for comments on your post does work.

chart with data about blog comments

On the flip side of the coin, I noticed certain words were correlated with posts getting fewer comments than the average.

The list includes many technical, legal and financial terms like “settlements,” “derivatives,” and “franchise,” “investing.” While people are concerned with their own monetary issues, they’re not so excited about discussing the finance world at large.

How about you?

What does your data tell you about the factors that seem to invite more comments?

Let us know (in the comments, of course!) what seems to increase (or decrease) comments on your site.

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Was Groupon’s Rejection of Google the Right Move?

Groupon knock –offs breathed a huge sigh of relief as they category maker in online deals rejected the lavish offer of around $6 billion in total that Google put on the table last week.

According to a Bloomberg article

Groupon Chief Executive Officer Andrew Mason, who started the company in 2008, had concerns about the strategic direction it would take under new management and what could happen to his employees if he sold to Google, according to a person familiar with the matter, who declined to be identified because the discussions were private.

If there was ever a chance to ‘take the money and run’ this one was it. Why? In my opinion, it’s because although Groupon has the lead in the online deal space right now, it is more about being first rather than being better or, more importantly, hard to replicate.

Let’s face it, everyone and their brother is going to put together their own version of a deal ‘section’ for their brand or family of brands. Why would they do it on their own rather than through Groupon? Money. Groupon takes a lot of money from its customers and brands are not likely to give up cash that easily if they can do it themselves.

Of course, you may be thinking that the Groupon mentality is for the SMB. That’s true but there are many questions about the kind of ‘customer’ a Groupon deal attracts AND whether many Groupon offers are from companies who are just desperate to bring anyone through the door. I have had plenty of experiences without Groupon where I have tried out a businesss due to a deal that was offered and quickly found out why they were willing to give away their services: it was because they were not good at their job and they were looking for some quick traffic and cash. Do I really need Groupon to facilitate bringing me more bad businesses to try out?

If Groupon had suddenly received a mountain of cash from Google and they would have access to even more, who knows what might have happened. Right now, though, they are vulnerable despite their success. This whole deal side of the Internet is so new that there is plenty of room for the category’s version of Friendster (the original social media / networking high flyer) to happen as a ‘first to market’ casualty. (Friendster still exists today mostly in Asia but not like everyone including Time magazine thought it would way back when)

You probably already know of several Groupon knock-offs that are designed to be run by the merchant on their site for a flat monthly fee that doesn’t require the merchant to give up half of its revenue for the business it generates through the service. As Groupon works to get away from the “Deal of the Day” mentality with its Store and Feeds features it could get more cluttered and could start to look like any other coupon engine especially if each store is running as many deals as they want. That’s not very original and not an idea that will get $6 billion at any other point in the future.

Of course, I am no venture capitalist and this is just my own opinion as to how this might play out. I am also reminded thought that VC’s make many more bad calls than they do good ones so maybe my guess is as good as theirs?

Do you think that Groupon’s model will survive in the face of so many deal sites coming on board due to a relatively low barrier to entry technologically? Of course, Groupon’s current scale and its sales force can be hard to replicate but these could also be their Achilles’ heel. Many a company has used a hard driving sales force to sell something before the competition gets in but then was spurned by its ‘customers’ because of those very same hard selling tactics.

Jut thinking out loud here but I have to believe that passing on the money from Google at this point in time (just two short years into the business) has a better than 50/50 chance to be a big regret by the Groupon management in the rear view mirror.

As for Google, maybe they need to set up their own deal mechanism and tie their Place Pages together in a neat recommendation and deal offering machine that will give all businesses a low barrier to entry (SMB’s can already offer deals for free on their Place Page listing). Google has something already that few, if any, could replicate: a huge data repository of Place Pages (around 50 million). The trouble with Google is that they are an engineering company and not a marketing company. This could be interesting if they try to go it alone without buying another player but their recent track record doesn’t bode well for this tactic.

What do you think? Did Groupon make the right move by rejecting Google’s offer? Will they dominate the space? Did they miss the gravy train? Would love to get your thoughts in the comments section.

Thanks.

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Facebook Profile Changes: More Media Play Than News?

Facebook sure has arrived when it comes to the traditional media set as it used 60 Minutes (in more ways than one) to roll out the new Profile Page design. I say used 60 Minutes because I personally came away from the watching the interview with nothing new. In other words, it looks like Mark Zuckerberg has mastered the ‘no event’ interview and he is getting a bigger stage for an audience he usually doesn’t get to address.

How he came across depends on who you are and how you see things, of course. If you are Jay Yarrow of the Business Insider you just put a headline that ‘he rocked’ and give no reason why ‘he rocked’ and just show the video. While Andrew Wallenstein of econsultancy took the other side of the ledger and explained why (Which is the better way to go. Don’t just say something and not explain it no matter what your point of view is.).

For me it was pretty standard fare. Mark Zuckerberg is certainly getting more comfortable doing these things but, as Wallenstein points out, he is always on his home turf (the office) and no one asks him the hard questions. One I would love for him to give an actual answer to (aside from the pat “Well, we made a lot of mistakes…….) is about those IM’s from college that called Zuckerberg’s fellow classmates “dumb f*^ks” for giving up their personal data and trusting him. Therein lies the true motive of all of this in my opinion.

As for the Profile changes? Well, they are outlined in the Facebook blog and there is a video for you to be given a ‘tour’ that just has music as the backdrop and no explanations. Facebook could stand to take a lesson from Google on these because this video is not very helpful at all.

The biggest change in the profiles seems to be the layout. Oh and the inability to easily go back to the old profile once you’re into the new one (oh well, silly me for thinking I could experiment with Facebook). Zuckerberg made it a point in his 60 minutes interview (in which he got 2 full segments while Ben Bernanke, the Fed chairman, got one in the leadoff position) to stress that photos are a key component for people so they are now prominently displayed in the Profile section for users. It doesn’t work for me personally but that’s fine. I have never claimed to be the ‘classic’ Facebook user and never will be.

As always it’s interesting to read the comments from the Facebook blog post as the haters come out hard and strong regarding all things Facebook. I did find one comment pretty insightful though and it is something I have thought applies to the Internet industry for quite some time and not just Facebook. It comes from Richard Chisnall and he said

someone who comes up with a market-driven model (read: not driven by people in your business who need constantly to prove why they’re employed) that responds to what users actually want, rather than what *you* think they want, will win. join the rest of us in the user-driven 21st century…and someone please offer an alternative to facebook, i’m getting sick to death of these changes-for-the-sake-of-changes

While offering an alternative to Facebook is unlikely at the moment, I do echo his sentiment that the idea of making changes which are more superficial than game changing overall is getting a bit old. Of course, most would recommend that Richard do it better himself but Zuckerberg and company have created a pretty large barrier to entry just because on the basis of scale so seeing real competition is getting less likely each passing day.

Oh and the changes themselves? It looks like they have just shuffled the deck and moved things around a bit. The ability to add projects you are working on at your job is interesting and has some asking if this makes Facebook a LinkedIn competitor now. I don’t think so but that’s just me.

One thing that is not on the front page of the Profile anymore is ones religious views. Could that be that Zuckerberg’s own views (he’s an atheist according to his profile at one point in time) are influencing just how prominently displayed this will be? In fact, this piece of someone’s person, which is very much a defining aspect of people which they will tell folks about and want to display, is put under the Philosophy section of Profile data. Interesting placement and completely wrong but I have to remember that Facebook knows all, right?

So overall, this is another press event for the most part that heralds some changes that are really there to make it look like Facebook is being proactive rather than much else.

Are the profile changes an improvement to you?

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4 Great Tips to Build More Links to Your Blog Posts…Based on Scientific Analysis

This is a guest post by HubSpot’s social media scientist, Dan Zarrella. It contains data from his upcoming webinar “The Science of Blogging” taking place on December 9th.

Many marketers and small business owners see blogging, rightly, as an important aspect of their SEO efforts because of their ability to attract inbound links. And even beyond SEO, getting lots of links for your blog posts is key to establishing yourself as an expert and building traffic.

I’ve spent the past few months analyzing data on over 150,000 blog posts and I’ve identified several ways you can optimize your blogging efforts to drive more incoming links.

Day of Week

I found that blog post published in the early and mid business week tended to attract more links than articles published on other days. This is likely because the “linkerati” (people who control and create links, like bloggers) tend to spend the most time working on their sites during the week, as opposed to on Friday, Saturday and Sunday.

Time of Day

When I turned my analysis towards the hour of publishing, I found that blog posts published very early in the morning (like, 7AM early) attracted many more links than articles posted at other times during the day. This is because most linkerati are looking at their inboxes and feedreaders in the morning to find interesting content to write about and link to.

Most Linked-To Words

When I studied the words that occured in blog post and how they correlated with incoming links, I found words like “recent” and “soon” that indicated linkers were interested in writing about timely content. I also found many words like “insights,” “analysis,” and “review” that told me people were interested in linking to content that expressed a blogger’s personal and unique point-of-view.

Least Linked-To Words

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Sunday, December 5, 2010

When’s the Best Time to Publish Blog Posts?

This guest post is by HubSpot’s social media scientist, Dan Zarrella.

Of all the data analysis that I’ve done, day-of-week and time-of-day data has been consistently the most popular. So in preparation for my upcoming webinar, titled Science of Blogging, I decided to combine all of my existing data on timing with my new research into one master post on the subject.

The first time I looked at blog post timing was when I was analyzing retweets. I found that retweets exhibit a strong diurnal pattern, in that they’re more common during the day and less so at night. I noticed that retweet activity tended to peak around 4pm EST, suggesting that this might be the best time to tweet a blog post for maximum potential retweet reach.

When I looked at retweet activity over the days of the week, I saw that they peaked later in the work week, specifically on Friday.

Since I first published this graph, the most frequently cited piece of this research has been the idea that Friday at 4pm is the most retweetable time of the week. While your niche maybe different, this data was based on analysis of nearly 100 million retweets, so in aggregate, Friday at 4pm is indeed the most retweetable time of the week.

Moving on from retweets, I started studying Facebook sharing and discovered some things that surprised me about timing there, too.

First, while major news sites and blogs publish articles during the work week, articles that are published on Saturday and Sunday tend to be shared on Facebook more than those published during the week. Perhaps one reason for this is that (as Wired reported), more than 50% of American companies block Facebook at work.

Next, I looked at the effect that the time articles were published had on the number of times they were shared on Facebook. I found that while there is a fair amount of variation, articles published in the morning, around 9a.m. EST, tended to be shared more on Facebook than articles published at other times of the day.

Looking back at these four data points, it may seem that they’re contradictory, but thinking through them a bit more, we can see that they is not necessarily so. Both day-of-week charts tell us that we should experiment with publishing articles later in the week—on Friday and Saturday specifically.

And by publishing posts early in the day, but tweeting them later in the afternoon, we can stimulate both Facebook shares and retweets.

I recently did a survey of over 1,400 blog readers and I asked them what time-of-day they read blogs. Morning was the most popular, followed in decreasing popularity by the rest of the day. Most respondents reported reading blogs at more than one time, so this piece of data reinforces my suggestion to publish early in the morning.

The best timing advice, however, may actually be around frequency. Last week, I analyzed 1000 of the most popular blogs on the web, according to Technorati. I compared their posting frequency with the number of incoming links and visitors they had attracted (according to Yahoo and Compete).

I found that among very popular blogs, publishing multiple times per day led to a huge increase in a blog’s success. This tells us that rather than focusing one perfect day or time, we should aim to publish at many times, and on many days.

Have you experimented with post timing and tweeting? What has your experience shown about the best times of day or week to reach your readers?

Dan Zarrella is HubSpot’s social media scientist. This post contains data from his upcoming webinar The Science of Blogging, taking place on December 9th.

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